Noticing there a couple of threads about poor dealer service and one of poor customer service in general has prompted me to tell of my experience and hopefully get some advise/comments and not too much abuse. I bought a new Bailey MH and collected in mid March. Went away last week and the water pump stopped working. On investigation the tank sensor shows zero so controller stops pump from working to avoid damage. Rang dealer 3 times and was told I would get a call back. Didn't get call. 4th call and insisted on speaking to somebody. Explained problem and was told they could not look at it till end of June, 2 months time. I said I had crossing booked in May for 5 weeks in France but he was adamant that this was earliest it could be looked at. Not fancying 5 weeks mainly staying on aires with no running water and no shower I asked for price and availability of new sensor which I would pay for and fit myself. He promised to call back with price. He didn't. Am I expecting too much to have a 1 month old MH looked at sooner than 2months when a fault occurs. If I had spent similar money on a car I would expect much better after sales service than I am getting. Your thoughts.
Terry
Terry