sedge
Funster
I do need insurance within the next two months.
However, no-one answers the phone.
I'm sitting here, right now, just listening to it ring out.
When he's already said their opening hours end at 3pm?
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I do need insurance within the next two months.
However, no-one answers the phone.
I'm sitting here, right now, just listening to it ring out.
My be teething problems, hope so but @Joe Woods you really need to get the phone lines sorted customer service is king. If you don't answer the phones for a quote are you going to be able deal with MTA queries and claims?Being a member of MF made no difference to my quote and 30 days at a time breakdown cover no good.
No recovery company can collect you on an A road in France. It has to be arranged via the French "approved operators".. this is no secretShould you take out a policy with 2gerther for classic vans it's usually with Towergate .and after proof of membership of CCC and photos an agreed valuation cert is issued .
Would this be the case still ,if only a member of fun with a classic van ?
And has 2gether continental breakdown still got the hidden clauses about not covered if broken down on any A road in France ?
Or that vehicles if elderly are now not covered anyway?
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To be fair Jim the next company alongGoogle reviews are less than favourable.. and shop frontage doesn't look like... well not for me to say
https://www.google.co.uk/?gws_rd=ssl#q=2gether+insurance
fair comment..To be fair Jim the next company along
Adrian Flux Insurance Services has a big fancy office set in the countryside, very impressive looking but had 3 reviews all 1 star saying they were s**t
Like the other mob 3or4 reviews out of maybe 1000s of customers not a fair reflection really
The proof of the pudding will be in the eating
Fair enough Jim, nothing gets past you matefair comment..
some mixed Funster reviews from 2012
http://www.motorhomefun.co.uk/forum/threads/anyone-ever-used-2gether-insurance.55448/
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Due to pick up new motorhome early July - do I need to wait until 30 days prior to collection before you will quote?
I rang 2gether about my Motorhome insurance last week and they came out quite abit more expensive than my renewal with Saga
even though I said I was a member on here and rang the number
on there avatar!
Just had a follow up call from them to see if I had renewed and if
not could they try and quote again.When I mentioned its strange
as you say on here there is a 25% discount for Fun members and
they were more expensive,he didnt know anything about us and
any discount for Motorhomefun members!
And on the original contact with them that was the first thing I mentioned!So surely that would be in their notes before he rang
back!
Nice to hear Joe`s comments on this if he is on here!
We would like to investigate your comments as our club team are 100% aware of all of our specialist club and forum relationships, if you could inbox me your details to enable me to find your quote risk, it is possible that we have received your enquiry via a couple of different routes. Please remember we have a dedicate team for members but our general call centre may not be aware of the relationship, if you could provide me your details I can very quickly clear this matter up for you.
To be honest most insurance companies never give you there very best price until you tell them you have had a better quote then all of a sudden they can beat the priceI rang 2gether about my Motorhome insurance last week and they came out quite abit more expensive than my renewal with Saga
even though I said I was a member on here and rang the number
on there avatar!
Just had a follow up call from them to see if I had renewed and if
not could they try and quote again.When I mentioned its strange
as you say on here there is a 25% discount for Fun members and
they were more expensive,he didnt know anything about us and
any discount for Motorhomefun members!
And on the original contact with them that was the first thing I mentioned!So surely that would be in their notes before he rang
back!
Nice to hear Joe`s comments on this if he is on here!
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To be honest most insurance companies never give you there very best price until you tell them you have had a better quote then all of a sudden they can beat the price
We would like to investigate your comments as our club team are 100% aware of all of our specialist club and forum relationships, if you could inbox me your details to enable me to find your quote risk, it is possible that we have received your enquiry via a couple of different routes. Please remember we have a dedicate team for members but our general call centre may not be aware of the relationship, if you could provide me your details I can very quickly clear this matter up for you.
Ok, so you sent this message saying if I could inbox you my details,which I did on Thurs 19th May 10.30 in the morning,
you would look into my query and clear the matter up. Well I have
heard nothing, not even a courtesy message back saying you
have recieved my details and you were looking into it.
So if this is how you treat potential business before we buy
off you I dont hold alot of hope if we had to claim on your
policys!!
I think I have given you enough time to come back to me.
This is very poor service in my opinion!
Apologies for the confusion on my side, i have got one of my team (Billy) to call you now
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Yes just had a call from yourselves and he said he can beat my
current provider by £10 which is not worth me swapping in my
opinion.
Just interested in your 25% discount claim at the start of this
thread.Does it mean you are 25% dearer to start with then you
deduct it?
The more I read of this thread the more I'm putting this lot on the same level as the other mob that advertise on here i.e. not worth bothering with.
If they can't be bothered to answer the phone for potential new business what the hell are they going to be like if you need to contact them in the event of a claim?
Well he couldnt beat the Saga quote I had,and rang back a week later to follow up so dont think thats always the case mate!
Most certainly not, the discount offered is a club discount that we have arranged with the Insurers. We also deduct a further amount from what we would typically earn on commissions and Fees, this does not mean that we shall always be the cheapest, it is a competitive market, we are however one of the market leading providers. The discount is real and in many cases beyond the 25% we give club members.
I am sure if you advised that the savings was not enough to change the team would do everything within their power to secure your custom.
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