Tracker using Asda mobile Sim. Network change.

[namwaldog]

I have a Streetwize tracker hardwired in the MH.

It uses an Asda payg sim installed a couple of years ago. I put £5 credit on it and the sim deducts 4p each time it sends me a text.

I routinely test the tracker by sending a text from my phone and the tracker sends me a text back with a Google maps link and location.

This months test text from my phone did not receive a reply so switched the tracker off and on again, sent another text and still no reply.

Began to suspect I may have run out of credit so contacted Asda mobile online and found out that they have switched networks from EE to Vodafone in mid September.

As I had not created an online account with Asda mobile, they had no way of contacting me to let me know of the change of network.

New Asda sim now on it's way to me.

Just thought it worth posting this on the small chance anyone else may be in the same position.

 

[namwaldog]

Quick update to this thread....

Created an Asda online account using old number.

New Asda sim arrived on Friday. Fit it into the tracker Saturday AM.
Logged on to my Asda account and changed to new number. Advised that migration would take place today, Monday.

This morning logged on to my Asda account found out that they had migrated the number and even transferred the £3.56 credit from the old account as well as adding a new 10gb bundle (not that I can use it in the tracker!!)

I was expecting to have to change the APN settings etc for the new network but chanced sending a 'locate' text to the new number. A few seconds later received the reply text with the Google maps link.

I was anticipating a few ' head scratch moments' but the operation was quite seamless.

Well done Asda mobile

 

[bertiebasset]

Thanks for this info. I too have a cheeeeep tracker which has worked wonderfully over the last couple of years but found last month it did not send a reply to my call. Now I too will need to sort it out.