Expensive renewal quote compared to online quote

[Bessy765]

JUST HAD THE RENEWAl quote from LV for car and motorhome, the car is quotes at £372.70 but if I go online it’s £304? I thought the quotes had to be the same for existing customer and new.

 

[Terry]

JUST HAD THE RENEWAl quote from LV for car and motorhome, the car is quotes at £372.70 but if I go online it’s £304? I thought the quotes had to be the same for existing customer and new.

Phone them if you’re happy and they match your online quote

 

[denisejoe]

When I tried to get them to match the online quote they told me they couldn't get anywhere near it and to cancel the insurance and renew online.

 

[dunnah01]

Never ever ever ever had a renewal quote close to new customer online price. That's why they make it a bit of a PITA to cancel auto renew to hope you give up and just renew. Not supposed to do it but they're insurance companies so just ignore the new rules.

 

[Scotch mist]

I never allow them to keep my details to auto renew
I am with LV & my insurance went down £70 this year

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[SteveandSue]

Don,t forget if you cancel your Motorhome insurance LV are not insuring new customers. I tried removing myself from our policy last October and they would not issue a new policy

Sue

 

[Terry]

If that’s the case take out online insurance to start as your old policy expires - if they are not insuring new customers they will have to notify you when you pay - could be a month beforehand.
Personally I would find a different insurer unless it’s by far the cheapest you have found.

 

[grasscutter]

I’ve encountered the same with Direct Line a couple of years ago. Online quote was cheaper than the renewal and they couldn’t match it.

 

[VXman]

JUST HAD THE RENEWAl quote from LV for car and motorhome, the car is quotes at £372.70 but if I go online it’s £304? I thought the quotes had to be the same for existing customer and new.

Only if purchased through the same channel. i.e a renewal or a phone quote can be different to an online quote.

Had this with Hastings insurance on the car. Just cancelled the renewal and took out the new online one.

 

[Pausim]

Most things are cheaper online because you are cutting out the personal service, which costs money to provide. However sometimes personal service may be important which is why I am sticking to NFU for my insurance. I expect I could save a few £s by shopping around but I choose not to.

I have a neighbour who is currently having a right battle with her insurer after an accident and spends hours on the phone trying to sort it out. She is word perfect on repeating the “we are experiencing a very high number of calls at present…………”, which of course really means we don’t employ enough staff.

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[tonka]

I am sure that very recently on here was another post ref LV.
As many now know they wont accept new motorhome policies so you need to be careful if cancelling.
I think the OP of the other post took off the car and retained just the motorhome policy as it was still a cheaper quote than others.
May be worth a search to check.. OR ask LV where you stand for just the motorhome cover.