Blue Knight
Free Member
I've just pulled this off the C&MC Forum site.
I've not heard of this issue being reported before so I'm wondering how big a problem this really is?
Posted: 9th Oct 2020
C&MC Thread Content:
I am writing to make motorhome owners aware of the phenomenon of cracks appearing in Dometic and Heki windows.
My Swift Bolero is a 2016 model having done only 8000 miles. I contacted Dometic after some serious cracks (one of them 5 inches long and both sides of the panel) had appeared in three of my windows.
I did some research and there are quite few forums where people have experienced the same. They, as now have I, have been fobbed off with Dometic blaming aggressive cleaning chemicals. These have never been used and I have only ever cleaned with a mild soapy solution.
I have after all invested a considerable amount of money in our MoHo and I am not going to use anything but the correct products on it. Very disappointing.
I've not heard of this issue being reported before so I'm wondering how big a problem this really is?
Posted: 9th Oct 2020
C&MC Thread Content:
I am writing to make motorhome owners aware of the phenomenon of cracks appearing in Dometic and Heki windows.
My Swift Bolero is a 2016 model having done only 8000 miles. I contacted Dometic after some serious cracks (one of them 5 inches long and both sides of the panel) had appeared in three of my windows.
I did some research and there are quite few forums where people have experienced the same. They, as now have I, have been fobbed off with Dometic blaming aggressive cleaning chemicals. These have never been used and I have only ever cleaned with a mild soapy solution.
I have after all invested a considerable amount of money in our MoHo and I am not going to use anything but the correct products on it. Very disappointing.