Great Service! We booked our Hab Service while still in Spain as it needed to be completed by a date soon after we returned. No problem, very easy to contact and very friendly communication. We asked about a light fitting and instead of a “ I’ll look when I see it” the reply was “ please send a photo and I will see what I can do”. The result was that the new fitting was ready and waiting when we returned and fitted at the same time as the service. Couldn’t fault any of our dealing with them and price was very reasonable.
We found we needed a new battery charger fitted to our motorhome, and decided to have a directional TV aerial fitted at the same time. So, after a trawl through the forums looking for recommendations for people to do the work, we e-mailed four companies via their web sites to see if they could undertake the work for us in a reasonable timescale. Rhino Installs replied within an hour, and the other three companies still haven’t bothered to reply – which could well indicate their attitude to customer service.
I arrived at Rhino at the appointed time, the work was started straight away while I watched TV in their waiting room and drank some rather good coffee. The work was finished in the expected time-frame, it was done neatly and professionally, my questions were answered patiently and thoroughly, and the bill wasn’t that bad either. So all in all, a very positive experience. Even though Rhino aren’t the closest to us (about 25 miles away from where we store the motorhome) we will happily travel to them in future because of their professionalism and good old-fashioned customer service.
Our NCC Approved Workshop is conveniently located just two minutes off the M6 (Junction 29). We also offer a well-stocked online store. With over 15 years of specialist experience and extensive technical product knowledge in the leisure industry, we guarantee you will receive a highly professional and friendly fitting service. All our work is carried out to the highest standard and customer specification - we pride ourselves on our customer relations and go that extra mile to ensure 100% customer satisfaction. Our customer testimonials and word-of-mouth reputation speak for themselves – you can rest assured your motorhome is in the best hands. Please don't hesitate to contact us and we will gladly advise and assist you.
We are a manufacturer and dealer trained – holding a City & Guilds in Caravan and Motorhome Engineering and recognised by the National Caravan Council & the Caravan Industry Training Body.