NFU Mutual

3.8/5, 3.8 from 16 reviews

Recent Reviews

  1. tofo
    NFU/. car not motor home
    5/5, 5 out of 5, reviewed Jul 2, 2018
    Insurance arranged by calling freephone no, not local office

    I wrote my car off 15/12/ 17
    Insurance included 2 yr gap
    And recovery

    Called from the car to NFU
    recovery arranged
    as we were less then a mile from home
    i asked them to call us when recovery was close I would return
    it was freezing cold we walked home

    They called to say recovery was near car picked up
    I and all our stuff was deposited and car transported to
    Secure lock up

    Call the next day from repair company when do you want your
    Hire car delivered
    ( no special insurance as NFU insured it against my car policy)
    Car was mine till own fixed or sold on for salvage

    Waiting game for assets report verdict beyond economical recovery
    As per assessor , he said what the rite off value was £3000 less than new price I pointed out GAP insurance replaced as new
    (Due to private plate he hadent twigged the age

    When declared as write off garage wanted their loan car back
    NFU called and said you have 2 weeks hire car as it’s a write off when do you the car arrangements made
    In the meantime an agreement was made
    (I had found the same car in stock ready for immediate delivery )
    Only difference was the colour and a panoramic roof
    £ 800 .differance called up NFU and said forget the hire car
    Can you arrange with the garage the car put on the road for me
    Chap on the phone said it has to be same for same

    He said hang on best price I can get a similar car was is
    £1400 dearer so he said we will pay that as a cheque
    You buy it and we will transfer remains policy to it

    Cheque arrived I cashed in my isa paid the cheque in
    Paid by debit card for the car cost of plate transfers to new car was also covered
    All that and I was a brand new driver for insurance
    (drove company vehicles all working life ) car insurance in wife’s name
    For 40 years except for classics ( years didn’t count)

    Length of time taken accident 15/12/17 new car collected 03/01/18
    Increase on premium it rose by a hundred pounds
    Accident was completely my fault and God’s decision to blind me with his sunlight at 15:00 in the pm

    Strange thing is asked about house insurance they were £150 dearer
    Than currant policy

    Well that’s my findings with NFU (y)(y)
    Claim Handling:
    Customer Loyalty at Renewal:
    Helpfullness and Attitude:
    Would you use this company again?:
    One member found this helpful.
  2. Meander n Izzy
    5/5, 5 out of 5, reviewed Feb 23, 2018
    We have just taken insurance with NFU using Chichester branch and found them to be helpful and friendly
    Helpfullness and Attitude:
    Would you use this company again?:
  3. Smith and Sharp
    Have to have existing insurance with them?
    2/5, 2 out of 5, reviewed Feb 23, 2018
    Called today for cover on Motorhome and told I need to have some other existing insurance with them to enable them to cover Motorhome as a “run along side cover”.... strange? Seems they only cover you if you have house, contents or car insurance with them...
    Helpfullness and Attitude:

Item Details

  1. When you’re out exploring somewhere new, the last thing you want to worry about is whether you’re properly covered.
    Our policy includes European cover so you can explore without worry. Plus, we offer a high level of cover as standard including things you can pay extra for with other companies, such as our Mutual Assist breakdown cover provided by the RAC (when travelling in the UK) and Motor Legal Protection.

    All this means our cover is rated 5 Star by Defaqto – talk to your local agent today and see how we can look after you on your adventures.



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