A bit late writing this review but in April 2018 I visited IH as a slight leak had developed on the shower tap on my 600RD and the lever had broken off the shower head . I suspect that despite draining down the water system some water had remained in the shower pipes and frozen during the ' beast from the east' weather. New items were speedily fitted in under 30 minutes in fact I hardly had time to drink the free coffee provided . No one tried to blame me for failing to drain down properly and all staff were so friendly making it a very pleasant experience. It is when problems arise that manufacturers and dealers show their true colours in respect of IH they were absolutely brilliant. A British company providing a truly excellent service .
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