Jim
alankerr.png

Alan Kerr

3.8/5, 3.8 from 6 reviews
alankerr.png

Recent Reviews

  1. Bailey 15
    After service
    2/5, 2 out of 5, reviewed Mar 5, 2018
    Approx date of transaction:
    5/3/18
    Previously gave 5* for sales team.

    Today back got habatation and mot test and not so good.
    Had van in their depot by 8am, asked to be first on or at least second so as we could drive our hour back.

    1pm, no phone call from them so retuned to depot in their curtesy car. Apparently internet down so completed hab test but not mot as this needs internet for printout.
    Internet went down 12.30pm, so why wasent mot completed by then??

    Wait till they come back from lunch at 2 pm they said to fine out what’s happening!

    They returned from lunch and said unfortunately they were working on other vans but now can’t say when internet back on to do our mot!! Told us to get mot done else where if we wanted to take van back with us, or take curtesy car but we pay for fuel!!!!

    We left paying £201 for hab test and no mot!!
    Learnings::::::
    But local, won’t but there again
    Initial Impression:
    2.00/5,
    Helpfullness and Attitude:
    2.00/5,
    Handover:
    2.00/5,
    Dealer Trustworthiness:
    2.00/5,
    Aftersales Service:
    1.00/5,
    Would you use this company again?:
    No
    One member found this helpful.
  2. sonny
    And more
    4.5/5, 4.5 out of 5, reviewed Feb 8, 2018
    Approx date of transaction:
    2017 2 1
    Still getting a drain on leisure battery.
    Apparently sagents weren't very helpful for the technician, he got the problem sorted through Google, the outside frost protector heaters were connected to the wrong terminal no 4 and should have been connected to no 5, it seems to be working OK in that time the staff were very nice and I had the use of a courtesy car.
    Initial Impression:
    4.00/5,
    Helpfullness and Attitude:
    4.00/5,
    Handover:
    4.00/5,
    Dealer Trustworthiness:
    4.00/5,
    Aftersales Service:
    4.00/5,
    Would you use this company again?:
    Yes
  3. LOOSE WHEEL
    Not so good
    1/5, 1 out of 5, reviewed Jan 17, 2018
    Approx date of transaction:
    2016
    Not going to drag this out because it’s in my other posts.
    Sales team excellent
    After sales service very bad
    NOT REPLYING TO EMAILS OR PHONE CALLS
    Is very rude indeed.
    Werther this is because I only spent £25,000 on a second hand van I don,t no.

    I am pleased for everyone who got better service than me, and please don,t think it my have been me. because it was not but I have promised myself if I am ever down that way I will pop in and say hello.

    RUDE ,RUDE, RUDE, RUDE,

    REGARDS ANDREW TIMMINS. just in case Allan kerr wonder who I am
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    1.00/5,
    Handover:
    4.00/5,
    Dealer Trustworthiness:
    2.00/5,
    Aftersales Service:
    1.00/5,
    Would you use this company again?:
    No

Motorhome Dealer Details

  1. Alan Kerr Ltd is situated in the seaside town of Paignton in the borough of Torbay, better known as the English Riviera.

    We are a family run business with over 40 years of amazing deals and fantastic customer service.

    Our ranges includes Swift Motorhomes, Bailey Motorhomes, Escape Motorhomes, Rollerteam Motorhomes, Dethleffs Motorhomes, Autocruise Motorhomes and Bessacarr Motorhomes.

    We have two sites; Patrick House boasts a large indoor showroom Service Department, large workshop with seperate MOT bay, valeting bay, parts department and a new accessory shop.

    The second site is our Premier Bailey Motorhome site, here you will find the latest Bailey motorhomes, a large selection of used motorhomes, a fantastic range of used cars and our brand new accessories showroom catering for everything you'll need on your adventure.

    http://www.alankerrltd.co.uk/

    Location

    Share Motorhome Dealer

Is this your Motorhome Dealer?

Own or manage this Motorhome Dealer? Register now and Claim your Motorhome Dealer for free to respond to reviews, update your profile and much more.
Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice