Alan Kerr

Motorhome Dealer details

Alan Kerr Ltd is situated in the seaside town of Paignton in the borough of Torbay, better known as the English Riviera.

We are a family run business with over 40 years of amazing deals and fantastic customer service.

Our ranges includes Swift Motorhomes, Bailey Motorhomes, Escape Motorhomes, Rollerteam Motorhomes, Dethleffs Motorhomes, Autocruise Motorhomes and Bessacarr Motorhomes.

We have two sites; Patrick House boasts a large indoor showroom Service Department, large workshop with seperate MOT bay, valeting bay, parts department and a new accessory shop.

The second site is our Premier Bailey Motorhome site, here you will find the latest Bailey motorhomes, a large selection of used motorhomes, a fantastic range of used cars and our brand new accessories showroom catering for everything you'll need on your adventure.

http://www.alankerrltd.co.uk/

Latest reviews

Approx date of transaction
March 2019
Bought a Rollerteam at NEC - came up with a great deal and delivered on all of their promises!
Picked me up from the Hotel - comprehensive handover - and touch wood no issues to report!
Would recommend for Sales
Initial Impression
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Handover
5.00 star(s)
Dealer Trustworthiness
5.00 star(s)
Would you use this company again?
Yes
Approx date of transaction
5/3/18
Previously gave 5* for sales team.

Today back got habatation and mot test and not so good.
Had van in their depot by 8am, asked to be first on or at least second so as we could drive our hour back.

1pm, no phone call from them so retuned to depot in their curtesy car. Apparently internet down so completed hab test but not mot as this needs internet for printout.
Internet went down 12.30pm, so why wasent mot completed by then??

Wait till they come back from lunch at 2 pm they said to fine out what’s happening!

They returned from lunch and said unfortunately they were working on other vans but now can’t say when internet back on to do our mot!! Told us to get mot done else where if we wanted to take van back with us, or take curtesy car but we pay for fuel!!!!

We left paying £201 for hab test and no mot!!
Learnings::::::
But local, won’t but there again
Initial Impression
2.00 star(s)
Helpfullness and Attitude
2.00 star(s)
Handover
2.00 star(s)
Dealer Trustworthiness
2.00 star(s)
Aftersales Service
1.00 star(s)
Would you use this company again?
No
Approx date of transaction
2017 2 1
Still getting a drain on leisure battery.
Apparently sagents weren't very helpful for the technician, he got the problem sorted through Google, the outside frost protector heaters were connected to the wrong terminal no 4 and should have been connected to no 5, it seems to be working OK in that time the staff were very nice and I had the use of a courtesy car.
Initial Impression
4.00 star(s)
Helpfullness and Attitude
4.00 star(s)
Handover
4.00 star(s)
Dealer Trustworthiness
4.00 star(s)
Aftersales Service
4.00 star(s)
Would you use this company again?
Yes

Motorhome Dealer information

Category
Motorhome Dealer Reviews
Added by
Jim
Views
1,783
Reviews
7
Last update
Rating
3.86 star(s) 7 ratings

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