Windows 10 problem

Discussion in 'Computers' started by houdini, Sep 11, 2015.

  1. houdini

    houdini Funster

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    My husband downloaded Windows 10 recently on our PC, although it flagged up a box saying the Library File wasn't downloaded it seemed to be working OK.

    Now I can't turn the computer off! Press Shut Down, says its shutting down, screen goes black, then you're back to the desktop screen.
    Apparently it doesn't do your computer any good to turn it off via the On switch.

    Any ideas please in very simplifed terms please? Having to leave the computer on all the time.
     
  2. Munchie

    Munchie Funster Life Member

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    On ours, right click the window icon bottom left. You then get the options to restart shut down etc
     
  3. scotjimland

    scotjimland Funster Life Member

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    As you said, it's not good practice.. but needs must.. turn it off at the ON switch.. then re-boot.. that may resolve it
     
  4. GJH

    GJH Funster Life Member

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    In the circumstances you describe it shouldn't do any real harm. I had a problem updating the 32 but Win 7 netbook we have because Asus had decided not to support one of their built in functions under Win 10.

    Switching off and the on again using the power button allowed me to start up in Safe Mode. I had to resort to system recovery in order to be able to get rid of the offending Asus software but you may not have to.
     
  5. houdini

    houdini Funster

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    I thought the Restart button turned it off, then on again?
     
  6. Munchie

    Munchie Funster Life Member

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    It does but as I said you get the shut down option too.
     
  7. houdini

    houdini Funster

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    With our Windows 10 version, right clicking seemed to be the only way to find the shut down option but this isn't working. Thank you for trying to help. :)
     
  8. TheBig1

    TheBig1 Funster Life Member

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    kill the power and cause a hard reboot. if using a laptop, hold down power key for 10 seconds. shouldn't do too much damage if the hard drive is not busy
     
  9. houdini

    houdini Funster

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    It's a PC - do you mean 'pull the plug out' ?
     
  10. TheBig1

    TheBig1 Funster Life Member

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    yes, pull the plug or turn off at the wall. wait at least 10 seconds and switch on
     
  11. houdini

    houdini Funster

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    Thanks @TheBig1 I'll try that. HWMBO is away, don't want him coming back to find I've mucked it all up. ::bigsmile:
     
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