WEBB'S of Wiltshire & Berkshire

Discussion in 'Motorhome Chat' started by Newtothis, May 6, 2010.

  1. Newtothis

    Newtothis Read Only Funster

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    Hi All,

    Can anyone give me some feedback (good or bad !!) with regards to Webbs Motorhomes.
    I live about 5-miles away from the Reading site, so nice and local which I think may be a big plus ? . My next purchase will be my 3rd van (just sold my last one) so I'm not now a complete beginner. I think having good dealer service is very important. Certainly do not want to give my hard-earned to a bad dealer.

    Thanks,
     
  2. spongy

    spongy Read Only Funster

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    Are you looking for a new van, if you are check out the Rapido range from Wokingham Rapido. Excellent quality and you will get first rate customer service from them. Their phone no is 01189791023. Speak to Martin Prior. I think they do get a few used ones as well.

    regards
    spongy
     
  3. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    I second that! Top rate dealer.

    If you are looking for used Rapidos, I have four in stock.

    Peter
     
  4. Red Sonja

    Red Sonja Funster

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    We have bought two vans from Webbs and the service is excellent (Warminster Branch) Often have a chat with the owner when he is at shows. I would recommend them. I know others on here have been pleased with them as well.

    Wouldnt hesitate to recommend Johns Cross either.

    Sonja
     
  5. Liane

    Liane Read Only Funster

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    Only had our motorhome for just over a month, and Webbs Reading was the first place I looked for the MH that I wanted. The chap I dealt with there was very friendly, informed and helpful and not at all pushy. Although I very nearly bought the MH from there, in the end I went for a slightly newer and tidier model from Discover in Chorley. Out of all the MH dealers I visited, I would say that the chap at Webbs Reading was the one who made me feel most comfortable about a MH purchase and I would have no hesitation in recommending them. I cannot of course give any feedback on actual purchase or follow up customer service. :)
     
  6. Floyd's Girl

    Floyd's Girl Read Only Funster

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    We got our motorhome from Webbs in Warminster, found Marc there to be very helpful. He actually encouraged us to go for a second hand van rather than pay out for a brand new one in case we didn't like the transition from caravan to motorhome.

    We actually went for a new van in the end - and we love it!

    We do have a couple of things to be done under warranty from HomeCar, which Webbs in Reading are dealing with, but I have to say, the communication between the two stores is excellent.

    I would recommend them for not being pushy - we were left to wander the site in Warminster as long as we wanted - we then made loads of calls to them before picking up the motorhome, and nothing was ever too much trouble.
     
  7. kaspian

    kaspian Read Only Funster

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    Never again!

    No doubt if things go well and your new purchase has no major problems any dealer can be deemed to be great but it is the odd occasion when things go badly wrong with a purchase that a dealer can really be measured and from very recent personal experience of the dealer in question I can only say NO, NO and NO WAY!
    From the back to back major problems we had with our first 2 vans -and I never thought I would say this - Discover ( but only once their senior management were involved ) dealt far more fairly with us. Peter at Johns Cross seems to get a good reputation on this site and was very helpful to us , for which we were most grateful. :thumb:
     
  8. errpaul

    errpaul Funster

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    We bought our van in the Warminster branch and would not hesitate to recommend them to anyone. In fact we've been trying to get parents and in-laws to buy from there.

    From 1st going in all staff were excellent, and not at all pushy, very happy to spend time with you and give you any info you need. We visited numerous times and at no point did the service drop (unlike another dealer who'd obviously put us down as time-wasters!).

    We bought a used van, and got a great deal.
    We have had the van over a year now and have had to take it back for various thing under the warranty they provide and each time we have booked it in quickly and all work has been carried out with no quibble from them whatsoever.

    Each time we have been in the staff have been very very friendly and nothing has ever been too much trouble.

    We have also been to the rally they hold in the summer and met the owners, who were genuinely nice people (clearly not an act as they were equally as great after more than a few drinks!!:Smile:)

    Allin all a big :thumb: from us.
     
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  9. Cavendish

    Cavendish Read Only Funster

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    We purchased our current van from Webbs Reading Branch in January this year. They gave us an excellent deal and delivered everything as promised. Staff were obliging and we'd have no hesitation in recommending them. :thumb:
     
  10. novawight

    novawight Read Only Funster

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    yes very happy with webbs i brought my van from them 3 years ago no complaints
     
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