- May 19, 2009
- 640
- 1,129
- Funster No
- 6,789
Warning if you are buying a Satnav
On the 31st March 2012 my new tomtom 1005 stopped working. I was then informed by Tomtom that they had a Leap Year Bug? They finally replaced the tomtom only for me to discover the same problem with the new unit. It has been 2 weeks now and apart from tomtom support emails telling me to reset the unit, which I have now done twenty times - it still does not work. They also supplied an up-date via their website which made no difference.
I have since discovered this is an international problem and 70% of new tomtoms do not work. You can forget speaking to tomtom Support, they never answer or leave you on hold. Their Forum has over two thousand complaints so they closed it and have open a new 'fresh' forum.
Older or some new models still work including iphone tomtoms. I want my money back :shout:
On the 31st March 2012 my new tomtom 1005 stopped working. I was then informed by Tomtom that they had a Leap Year Bug? They finally replaced the tomtom only for me to discover the same problem with the new unit. It has been 2 weeks now and apart from tomtom support emails telling me to reset the unit, which I have now done twenty times - it still does not work. They also supplied an up-date via their website which made no difference.
I have since discovered this is an international problem and 70% of new tomtoms do not work. You can forget speaking to tomtom Support, they never answer or leave you on hold. Their Forum has over two thousand complaints so they closed it and have open a new 'fresh' forum.
Older or some new models still work including iphone tomtoms. I want my money back :shout: