@Jim is this the correct area of forum? I have had several serious problems with habitation issues on a dealer special, now only 15 months old. After many emails and phone calls I have joined "Which Legal" £30 and also contacted Caravan Club legal help line, who have both offered very good consumer advice. Clearly my problems were covered within the Consumer Rights Act 2015 which puts the retailer in the firing line. The problem is "they" hope you will just get fed up and go away. I didn't and am awaiting a new shower tray being fitted!! Manufacturers only cover same and many other item for a period of 12 months. Are there any extended warranty plans you can purchase that are actually offered by "credible" companies. I might add "not" sold by motorhome retailers. For example removing a shower tray from a combined WC shower space is a considerable amount of work, remove Thetford toilet, remove basin cupboard unit etc, to get to the very lightweight plastic tray that is supposed to double as a floor!! Not a 5 minute job! Suggestions please.