Omnistep won't retract

Discussion in 'Motorhome Chat' started by Bill123, May 27, 2012.

  1. Bill123

    Bill123 Read Only Funster

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    Hi all.

    We have a 2011 Autosleeper Lancashire with a troublesome step. All was working fine until yesterday when the step wouldn't retract. It comes out fine when pressing the button, but just won't go back - there's a clicking sound. Also, when you start the engine, the buzzer should sound and the step retracts, but this now doesn't happen. You can push it back in by hand, but I am a bit concerned about damaging something by doing this.

    Mr Bill has been underneath and cleaned out all the bits and bobs, and has also given everything a liberal coating with WD40, but it still doesn't work. He has also checked all the fuses, i.e., in the engine, both door pillars and the electrical box thingy in the cupboard, but with no joy. I am thinking though that if it was a fuse, it wouldn't work at all, and if it was the switch, then again, it wouldn't work at all?

    Is there something simple we are missing?

    Thanks.

    Mrs Bill
     
  2. aba

    aba

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    check the switch at the rear of the step as if its stuck that would explain why the buzzer dont work and maybe why the step wont go in ( as it thinks its already in )
     
  3. aba

    aba

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  4. Loujess

    Loujess Read Only Funster

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    Ours recently became temperamental in the same way and since it didn't feel particularly safe anyway, we bought a new double step from Aldi, £14.99, and it feels much safer. I notice that a lot of people don't seem to use their omnistor step and have done what we have. :BigGrin:

    Ivy
     
  5. Jim

    Jim Ringleader

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    Ours just stops sometimes, in or out. The wiring to the step is exposed to some horrible conditions. If like mine you'll see a couple of spade like connections that need cleaning from time to time. Do that and I'm sure it wil work again:thumb:
     
  6. estcres

    estcres Read Only Funster

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    Mine usually stops working after the winter lay up.

    I find a damn good smack with a hammer usually makes it work for the summer.

    Basic but effective
     
  7. hilldweller

    hilldweller Funster Life Member

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    >> Omnistep won't retract

    Don't you just get real pissed off when that happens !
     
  8. FIDGET

    FIDGET Funster

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    Hi, I had similar prob with the one on my 2011 Autocruise Starfire it turned out that most of the internal electrics were done by a company called Sargent , it turn out that a fuse in the control panel had blown , got it sorted under warrantee with Swift. If your control panel is made by Sargent give them a ring ask for Clive he sorted several probs that we had over the phone. Terry:thumb:
     
  9. John & Joan

    John & Joan Funster

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    The step is raised and lowered by a square drive. If it has worn or has been damaged the step can go out assisted by gravity, but the drive slips as it tries to retract hense the clicking sound as the square fails to grip. Pushing it help.

    I speak from experience having clipped my step two weeks ago. It was left out and the buzzer failed. It was only sand on the side of the track it hit, but it wrote off the mechanism.

    New step about £370 for a an omnistep double from O'Learys. An expensive error.

    John
     
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