Modifications and insurance quotes?

Discussion in 'Motorhome Insurance General Discussion' started by hazelandjohn, Apr 4, 2012.

  1. hazelandjohn

    hazelandjohn Read Only Funster

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    Hello, we are in the process of trying to arrange insurance for our new (4 years old) van, our first ever van, I should add, which we collect towards the end of this month and have been asked if it has any modifications. My husband asked what that would include and the reply was well does it have cruise control fitted for example?

    Well it does but it also has many other things which were factory fitted from new. So my question is, what counts as a modification in the eyes of an insurance company which also has to be disclosed? I wouldn't have thought that cruise control was at the top of the list.

    Surely, the insured value would reflect any extras/mods fitted. Can anyone throw any light on this please? Want to make sure that we are properly insured but such questions make me feel uneasy.

    Thanks
    Hazel.
     
  2. slobadoberbob

    slobadoberbob Read Only Funster

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    when I added various items I asked

    I am insured by safeguard. When I purchased my RV I had a lot of extras fitted by VanBitz .. TV satellite dome, back up camera, alarm etc., etc.,

    So I called safeguard and they said they were not interested. They would only payout on the basic value of the RV as I had paid for... even despite getting it £7k below market price advertised they would only cover it for the basic £28k .... see red link below to view the vehicle - allow to load.

    Bob
     
  3. hazelandjohn

    hazelandjohn Read Only Funster

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    Thanks Bob. The implication is then that an insurance company will pay out the market value of the van if it already includes the mods, but not if you add them yourself? We are obviously paying for the extras in the asking price for the van, so would expect that to be its insured value.

    Seems like a very grey area to me.

    Hazel.
     
  4. slobadoberbob

    slobadoberbob Read Only Funster

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    interesting slant

    That is an interesting slant.... if my RV had all the extras it has now £14k a pox .. that would make the RV £42k but as we all know it does not matter what you add to the vehicle it has a base value in effect. My RV of course has cruise as factory fitted, so I presume in is after market fitted items they are concerned about. But as I say Safeguard said only the price I paid as shown on the purchase receipt.

    Might be worth asking other insurance companies for a view on this?


    Bob
     
  5. hazelandjohn

    hazelandjohn Read Only Funster

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    Yes, we will certainly try to clarify this, as all the mods bar one extra solar panel were factory fitted.

    Hazel.
     
  6. DP_JAY

    DP_JAY Funster Life Member

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    My insurance asked the same question, I also asked for clarification, They told me that satellite/tv etc. were "extras" & things like changing the wheels/suspension etc.were "modifications"
     
  7. hazelandjohn

    hazelandjohn Read Only Funster

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    So does that mean that they would insure the 'modifciations' but not the 'extras'.?
     
  8. DP_JAY

    DP_JAY Funster Life Member

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    No, it means they are treated differently.

    If it's a modification they are more interested in how it might affect performance/handing etc.& who made/fitted it, e.g remap, air suspension, alloys.

    If it's an extra it's not likely to make it go faster & may be part of the contents, or it may be a safety feature that might reduce the premium, rear camera/ alarm/reversing sensors etc.
     
  9. hazelandjohn

    hazelandjohn Read Only Funster

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    Yes, of course that makes sense. It isn't black and white in terms of what is insured and not insured, but more a question of estimating overall risk. There is still the question of insured value.

    More phone calls, I think and a need to be much more specific. Probably too late tonight, but I'll post our findings. Thanks for your help.

    Hazel.
     
  10. hazelandjohn

    hazelandjohn Read Only Funster

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    Update. We managed to get through to Caravaguard tonight who have clarified that as long as you can prove that the van had the extras/modifications fitted when bought, and a receipt for the sum paid, then that will be the insured value. Having said that, satellite systems seem to have to be declared separately and attract an additional premium!

    Hazel.
     
  11. Binky

    Binky Funster

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    Off topic slightly (but still on insurance). I have just moved my bus from a secure MOD establishment with security cameras and detectors up the ying-yang, 8 foot wire fences, armed Ghurka patrols every half an hour, 24 hour manned (and fully armed) security on the gate, to an open farm half a mile away.

    The insurance company gave me a £43 refund on my premium. :Doh:
     
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  12. pappajohn

    pappajohn Funster Life Member

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    postcode lottery :Angry:
     
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  13. hazelandjohn

    hazelandjohn Read Only Funster

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    There must be logic somewhere! :RollEyes:

    We have just tried to tell the truth about where our motorhome will be stored - sometimes on the drive, when its being used more frequently in the warmer months and the rest of the time in storage (CASSOA Gold site just down the road - so virtually the same postcode)
    and were told we have to say one or the other as there is only room for one option on the screen!

    Hazel.
     
  14. John & Joan

    John & Joan Funster

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    Our motorhome cover with Comfort stated either on your own property, or in a specified storage approved by the underwriters. with CCTV and security So check your policy wording.

    John
     
  15. WynandJean

    WynandJean Funster

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    When I had my 'crowd control' fitted I rang the insurers to ask if they needed to be informed. She said "It won't affect your insurance but I'll make a note of it on our records". Make what you will of that

    Wyn
     
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  16. madbluemad

    madbluemad

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    There's nothing grey about it Hazel. Your earlier interpretation of a modification is spot on. If there have been any modifications to your mh since it left the factory tell the Insurance.

    Its no good arguing about any modifications when you're Insurance company refuses to pay out on a claim

    I wouldn't get to nervous about it though, its easy enough to write down any mods and then read them out to the Insurance company when you ring for your quote, more often than not they will just say there not relevant.

    Most of the people giving Insurance Quotes over the phone wouldn't know the back end of a mh from the front.

    Jim
    :Smile:

    Edit: Forget on line quote applications. Ring them up or get them to ring you. As soon as you start to put info about your mh and related Insurance info on the web, every Insurance Company in the world will find out and you will not get a competitive quote.
     
  17. hazelandjohn

    hazelandjohn Read Only Funster

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    Thank you John, yes we queried this further, with Safeguard, I think, who seem to be a little more on the ball than other companies we have spoken to so far. They said, it was OK if it was on the drive from time to time as they expect it to be there whilst being loaded. But this is certainly something we will double check before we decide who to go with.

    Comfort have given us the best quote so far, but have limited windscreen cover up tp £3000 and from what I have read, this could fall a long way short of what might be needed. I know you can't insure yourselves against every eventuality, it's just a question of getting the best balance of risks for your individual circumstances.

    Hazel.
     
  18. hazelandjohn

    hazelandjohn Read Only Funster

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  19. poppys

    poppys Read Only Funster

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    I always tell the insurance companies about anything that deviates from the original spec when was supplied new.Also if your circumstances change ie redundancy etc ;my wife was made redundant last year and became unemployed her insurance went up because the car was deemed to be used more because she the had more time to use it.:RollEyes:
     
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