MacBook - Malware alert

Discussion in 'Computers' started by Dave and Ginny, Sep 11, 2016.

  1. Dave and Ginny

    Dave and Ginny Funster

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    When I bought my MacBook I was told it didn't need any additional security software. Yesterday when I was browsing I had one of those notifications that I had a Malware virus. I'm hoping it was just a scam to try to get me to buy some additional software.

    It all seems to be running OK but I'm worrying a bit. Should I be?
     
  2. irnbru

    irnbru Funster Life Member

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    We too have macbooks and no notifications.

    I would think Apple would announce it if known so I would guess its a scam but would be vigilant anyway.
     
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  3. scotjimland

    scotjimland Funster Life Member

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    Have three Apple computers.. no alerts or any malware.. sounds like a scam

    but never be complacent.. Macs are less likely to be attacked.. but they are not immune..

    take usual precautions, never open email attachments unless you know where they have come from .. don't visit 'dodgy' sites.. or share on peer to peer networks.. make sure your Apple software is up to date ..

    Viruses, Malware, Trojans etc, don't attack.. we invite them in ..
     
    Last edited: Sep 11, 2016
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  4. scotjimland

    scotjimland Funster Life Member

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    Should have asked.. where did you get a notification ?
     
  5. Popeye

    Popeye Funster

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    When I bought my last Computer I received a Malware notification with a phone number to call, I called the number and it was a scam what they wanted to do was have me give them permission to check the hard drive at a distance, when I said do you really think people are that stupid he shouted Yes and started to get very verbally abusive.

    There really are some bastards out there.
     
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  6. Zigisla

    Zigisla Funster

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    I had a similar email stating my system was under attack, so I closed the email and moved on. The next email was from a virus protection company. Deffo a scam on my one however I do have virus protection. Belt and braces.
     
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  7. scotjimland

    scotjimland Funster Life Member

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    I use Gmail.. and most, if not all scam emails go straight to the Spam Folder.. so rarely see it.. why I like Google Mail..

    had a quick look and found this one


    Apple Customer,
    Your Apple password has been reset using the email address on Tuesday, 11 September 2016 at 11:59
    Operating system: Mac
    Browser: Yandex
    IP address: 80.90.79.25
    Estimated location: Moscow, 09, RU
    If you did this, you can safely disregard this email.
    If you didn't do this, please secure your account.
    Thanks,
    The Apple Security Team..

    Be careful with this message. Lots of other people have marked similar messages as phishing scams, so this might contain unsafe content.
     
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  8. Dave and Ginny

    Dave and Ginny Funster

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    I was looking at BT sport links about the 6 month free offer for EE users...
     
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  9. SMB

    SMB Funster

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    Sophos do free antivirus for macs, worth having just in case...
     
  10. Dave and Ginny

    Dave and Ginny Funster

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    OK, just gone back in history and this is what I got! :(.

    Wants me to download 'MacCleaner' ....does this look genuine?

    Screen Shot 2016-09-11 at 09.44.55.png

    Screen Shot 2016-09-11 at 09.45.25.png
     
  11. olley

    olley Funster

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    Thanks Jim, never looked in there before, just had a perusal and along with that Apple warning I have a £450 M&S voucher. :D
     
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  12. olley

    olley Funster

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  13. NickNic

    NickNic Funster Life Member

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    No it isn't genuine. MacCleaner is malware itself.
     
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  14. klaatu

    klaatu Funster

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    That's a scam site with a URL made to look like it's something to do with Apple. How did you get to it in the first place? (You can refuse to answer this question on the grounds that it might incriminate you).
     
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  15. Dave and Ginny

    Dave and Ginny Funster

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    I have exactly the same email in my spam Jim as I also use gmail.

    What action did you take on seeing this?
     
  16. jtp890

    jtp890 Funster

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    mac cleaner is quite well known and listed in forums, advise can be gained for safe removal on apple forums.
     
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  17. Dave and Ginny

    Dave and Ginny Funster

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  18. Dave and Ginny

    Dave and Ginny Funster

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    I was looking up info on the Americas Cup races today on France and where I might be able to view it live. Some so called 'free view' channels popped up quickly followed by the scam site.
     
  19. scotjimland

    scotjimland Funster Life Member

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    it was in spam, so I deleted along with the other 500+ spam email (y)
     
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  20. NickNic

    NickNic Funster Life Member

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    Our rugby club email addresses are hosted by gmail.

    My one criticism is that IMO the spam filters are far too trigger happy.

    I've found that emails between ourselves, i.e. a message from ...@ketteringrugbyclub.com to ....@ketteringrugbyclub.com, can end up in the spam folder. It's usually if they contain more than one email address in the body of the message. We use HTML signatures that contain our email address so that's not particularly helpful, especially when a lot of the people involved are not very techy.
     
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