https (1 Viewer)

[sallylillian]

@Jim, I have noticed recently that the site URL has https but both my phone (android) and windows pc browsing with Firefox show a triangled exclamation mark. When first connecting to the site for any task I get a green padlock but this switches as soon as the page being called downloads.
Not sure if this is a known issue?

 

[Flamenca]

@Jim Might I just add that I never get an https connection when using Opera browser on my pc which I do most of the time.

 

[Lenny HB]

I use Firefox on both Android phone and Win10 PC not noticed it.

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[sallylillian]

Just tried Chrome and not an issue? What version of FF are you running Lenny?

 

[sallylillian]

Lenny I have 54.0.1 on Android.

 

[Gellyneck]

Just tried Chrome and not an issue? What version of FF are you running Lenny?

54.0.1 on Windows 10 for me and have same "issue" as yourself.

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[Gromett]

@Jim, I have noticed recently that the site URL has https but both my phone (android) and windows pc browsing with Firefox show a triangled exclamation mark. When first connecting to the site for any task I get a green padlock but this switches as soon as the page being called downloads.
Not sure if this is a known issue?

Can you try using chrome please and let me know if you have the same issue. I have tested this using my local computer (linux) and my phone (Android 4.2) and not seen any issue. I have also done remote tests using openssl and some other security tools I use and no issue.

So what I want to do now is isolate it by browser. ie which browsers are having the issue?

 

[Lenny HB]

Just tried Chrome and not an issue? What version of FF are you running Lenny?

54.0.1 on Win10
55.0b8 on Android.

 

[Gromett]

I have just installed and tested opera. Never used it before so clean install.

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[sallylillian]

Can you try using chrome please and let me know if you have the same issue. I have tested this using my local computer (linux) and my phone (Android 4.2) and not seen any issue. I have also done remote tests using openssl and some other security tools I use and no issue.

So what I want to do now is isolate it by browser. ie which browsers are having the issue?

As posted above tested with Chrome on Android and OK. Lenny appears to have a later Android FF version. Just looking at why I don't?

 

[Gromett]

The only thing I can think is your browser is caching old certs or is not issuing the SNI request correctly.

 

[Jim]

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[Gromett]

As posted above tested with Chrome on Android and OK. Lenny appears to have a later Android FF version. Just looking at why I don't?

Ok, so it is something specific to your firefox install. On windows can you go into firefox and to this site.
Then click on where the green padlock should be.
Click on the more information button.
Then view certificate.
Once this is up. can you take a screen shot of the full certificate details and post the image here please.

From this I will be able to tell if it is a cached cert issue or an SNI problem.

 

[sallylillian]

54.0.1 was released on 29th June 17 so I suspect Lenny you have read wrong data?

 

[Flamenca]

I have just installed and tested opera. Never used it before so clean install.

View attachment 174740

I have cleared the cache on my Opera and re-booted but that has not made any difference. Is there anything else I can try?

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[Jim]

Just installed opera and pointed it here

Now uninstalling Opera . YUK

 

[sallylillian]

@Gromett OK looking on Windows which was updated a few days ago and the Green padlock is there now. I cannot say when this changed. However my Android FF is still as described. Just going to create post with screen shot on Android for you.

 

[Gromett]

I have cleared the cache on my Opera and re-booted but that has not made any difference. Is there anything else I can try?

Need to do the firefox thing with @sallylillian 1st please. I am more familiar with that for diagnostic purposes. Once we clear the ff problem it may indicate the issue with opera.

Might be worth looking at the installed certificates.
http://help.opera.com/Windows/12.10/en/certificates.html

Try closing all tabs in your browser except one that is not motorhomefun. Then search for motorhomefun certificates and delete them.
restart your browser.

Then go back to motorhomefun which should force it to reload the certificates.

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[sallylillian]

Here is Android grab

 

[Gromett]

Here is Android grabView attachment 174744

I need the certificate details. can you get them for me please?

 

[sallylillian]

Not sure how I do that on Android?

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[Gromett]

Not sure how I do that on Android?

Me neither sorry, I don't have ff on my phone sorry.

 

[sallylillian]

OK bear with me I will Google and suss it.

 

[Gellyneck]

@Grommit
This is what I get in FF54.0.1 on Windows 10

Cert info

This same thread in Edge

Same thread in IE

Don't have Chrome or Opera on this machine but can boot another if you need.

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[sallylillian]

OK it would seem that with FF mobile I need to import the certificate? https://support.mozilla.org/en-US/questions/1130495
Does this make sense and what is the URL to do that? @Gromett don't spend too much time on this I don't think it makes a big deal for me?

 

[Gellyneck]

don't spend too much time on this I don't think it makes a big deal for me?

Likewise for me.

 

[sallylillian]

Here is my WIN 10 screen which has the padlock!!

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[sallylillian]

 

[Gromett]

ok. Looks like you have the right certificate there @Gellyneck.

So SSL is working fine but you are getting a problem somewhere.

We need to find out what the error actually is now.

If you right click in the main area, then left click on "Inspect Element" it will open another pane.
At the top if you hover over the icons, the third from the left I believe is "Web Console"
Go to this and tell me if there are any error message there and if so what they are please.

 

[Gromett]

View attachment 174751

ok. That error message looks like a mixed content warning.

Something on that page is being loaded from a non https source.

That is interesting. Chrome isn't reporting this error for you but FF is.
So FF is loading something that chrome isn't.. Curious....

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