Ater being away for 2 weeks on a UK tour I realised that the van tax expired at the end of September and that we would not be home until mid October, I did not have the V5 registration doc. With me and the reminder had not arrived before we left home and in order to renew you need the number on either the V5 or the reminder in order to renew, I rang the DVLA and spoke to a very helpful lady and explained my predicament, she said that normally they cannot renew without this number but said that as a one-off she would renew the tax without it, she said they could not do this again but realised my predicament, after a few question the job was done and she wished me a happy holiday, I know that DVLA get critisised quite a lot so I think a little praise for good service is in order here.
Don
Don