Phoned up Frank Pickles as insurance renewal had come through Spoke to a woman Hi its Gail member of motorhome fun can I speak to Barry please. Barry has always dealt with me and I have promoted frank pickles on here before. Oh no he's too busy. When should I call back then? Another day Apparently he is too busy dealing with new customers to speak to an existing one. If thats how they treat people calling about insurance renewal perhaps considering taking business elsewhere is in order. Looks like now we will be finding someone else to insure with.