I have my New Hymer ML-I 580 and it is coming towards its first birthday.
I rang the local MB commercial dealer to ask about booking it in for its first service and what it will cost and got a shock.
the first service is from the date of MANUFACTURE by MB which was the 12th of December 2014 and it was due its first service BY the 12/12 last year which is two years old from the date of making. I am out out of services and out of Warranty because of the delay in having the service done. It was registered on 27th May 2016. so the warranty should run from then except it must have been serviced after the December last year. Also the cost would be £120 for oil and filter which is what the service is but then I am also due a gearbox oil and filter change at £280 all plus VAT so a cost of £400 plus VAT withing 7 months of being on the road????????? WTF are they on? at a mileage of 8000 miles. Sprinters go 80000 for those two services, but there are no exceptions for low mieage. and the business of the date of manufacture business is ludicrous. So now I have a van under a year old and out of warranty because the service schedule has not been carried out..
If that is the case I will do it all myself unless there is special procedures for the auto gearbox oil change involving pumps.
It seems the chassis sits at Hymers for a long time while they go through the build process and then go to the dealers for a time until sold all for a total mileage of 6 miles but using time up.
Any other suggestion ? I feel totally conned by the Makers.
I rang the local MB commercial dealer to ask about booking it in for its first service and what it will cost and got a shock.
the first service is from the date of MANUFACTURE by MB which was the 12th of December 2014 and it was due its first service BY the 12/12 last year which is two years old from the date of making. I am out out of services and out of Warranty because of the delay in having the service done. It was registered on 27th May 2016. so the warranty should run from then except it must have been serviced after the December last year. Also the cost would be £120 for oil and filter which is what the service is but then I am also due a gearbox oil and filter change at £280 all plus VAT so a cost of £400 plus VAT withing 7 months of being on the road????????? WTF are they on? at a mileage of 8000 miles. Sprinters go 80000 for those two services, but there are no exceptions for low mieage. and the business of the date of manufacture business is ludicrous. So now I have a van under a year old and out of warranty because the service schedule has not been carried out..
If that is the case I will do it all myself unless there is special procedures for the auto gearbox oil change involving pumps.
It seems the chassis sits at Hymers for a long time while they go through the build process and then go to the dealers for a time until sold all for a total mileage of 6 miles but using time up.
Any other suggestion ? I feel totally conned by the Makers.