3 mobile - I'm confused!

Discussion in 'Computers' started by 1_man_and_his_dob(lo), Aug 10, 2010.

  1. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    Any "3" mobile dongle users out there who can help me please?

    I bought myself a "3" dongle to use with my Mac laptop; it came with 1GB of data which was supposed to expire after 30 days on Sunday (8th).

    On Monday I tried connecting to see what happens....and it still worked. I went to the My3 pages for my account, added some extra registration details to allow me to login via wi-fi (rather than just the dongle, in case I suddenly got cut-off via the dongle) and my balance showed (and still shows):

    Credit:
    Cash top-up £1
    Won't expire

    It's now Tuesday night and the dongle still works.

    So..what's going on? Why is it still working, and where did the magic £1 credit come from, because I haven't topped my account up via voucher or credit/debit card?

    What would you do?

    1) Nothing.....keep using the dongle for free, apparently;
    2) Contact 3 customer services, before they spot the issue and come after me demanding that I pay for all calls since Sunday at some penalty rate;
    3) Buy a top-up quickly - I haven't registered a debit/credit card against this mobile number, but they do have my details from the initial dongle purchase. Could I be charged a mega-bucks rate for exceeding the time limit, like you do for exceeding the data limit, using that credit card?

    What should happen when the 30 days is up? No access to the internet, other than the My3 pages?
     
  2. GJH

    GJH Funster Life Member

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    First (daft) question - is it definitely a PAYG dongle and they haven't got you signed up to a contract?

    I got a "3" SIM which I use in an existing (ex T Mobile) dongle. Every time I top up my account I get 150MB Internet usage allowance which has to be used within 90 days or I lose it.

    Could it be that your £1 top-up is some sort of bonus and you also get the 150MB deal?

    Graham
     
  3. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    Definitely PAYG. The packaging says it is, and when I check my account on-line it says:

    Price plan:
    PayAsYouGo MobileBroadband
     
  4. lunarman

    lunarman Funster

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    I also just had a 500mb bonus on my 3 mobile broadband sim to be used in 90days I suspect yours is the same and it is the bonus that you are using.

    Lunarmab
     
  5. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    That would be nice......just wish they'd tell me if that's the case :Laughing:

    What I don't want to happen is for them to realize they've made a mistake and cut me off on Friday/Monday when I'm at Malvern but still officially working and needing access. As much as it pains me to say this...I think I'm going to have to contact customer support and let them know. And purchase a top-up card, which I can activate if it's not a bonus.

    150 - 500MB would probably last me quite a while - I only use the dongle when I'm away from home, which is why I went PAYG instead of a monthly contract. And I haven't too much work in the near future which requires me to be away (unfortunately).

    How were you notified of the bonus? SMS, or just in your account details on-line?
     
  6. champers

    champers Funster Life Member

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    I had the free 3 dongle about approx year or so ago via a funster's thread, 3 mobile said after a month or so that it is expired zilch left on it, but recently i tried it and found it was still working at home, then at stratford(not very well here though due to signal) and at knutsford, it has run out now ...I have never paid a penny for this dongle or its service... but will try at Malvern to top it up so fingers crossed it will worked again



    Kath
     
  7. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    Hmmmm.....sounds similar to what's happening here. Maybe I'll keep quiet, and get a top-up card in case of emergency.
     
  8. JockandRita

    JockandRita Funster Life Member

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    I would. :Wink:

    Jock.
     
  9. GJH

    GJH Funster Life Member

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    So would I :Smile:

    Graham
     
  10. champers

    champers Funster Life Member

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    And I am keeping quiet :Wink::Wink::Wink: hehehe ....my lips are sealed ...stummm


    Kath
     
  11. Taran_Las

    Taran_Las Funster

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    I'm going to phone them and tell them about you:Laughing:

    1 man and his Dob(lo) will be one man in jail soon:Rofl1:

    Phil
     
  12. madbluemad

    madbluemad

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    When they catch up with you, make sure you blow everybody else up !! :Rofl1::Rofl1:
    Jim
    :Laughing:
     
  13. champers

    champers Funster Life Member

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    Neil.... taran las is only jealous that he doesnt have a freebie working dongle :Rofl1::Rofl1::Rofl1:

    That reminds me to top up before Malvern:Rofl1:
     
  14. Taran_Las

    Taran_Las Funster

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    Strange the way things work - I could be doing you a big favour landing you in the clink - You'll have a perfectly valid excuse for missing the line dancing:Rofl1:

    Champers,

    My PC is steam driven - we've only just got electric and capets up here:Laughing:

    Phil
    :RollEyes:
     
  15. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    There's a phrase that comes to mind....

    "with friends like these..." :Laughing:

    I bet "3" reception is crap in jail....
     
  16. Ralph-n-Bev

    Ralph-n-Bev Funster

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    :Rofl1:
    Ralph's got his 3 dongle thingy , unlocked , so he can use it on any network. Got sent a code .
    Its on a contract though , it was a good deal , big gig what ever ....
    :)Blush: bit of a technophobe myself :RollEyes:)
    But it means up to 5 WI- FI enabled gadgets can be used at once.
    Handy for the 5 of us , on a cold wet evening in the MH with the lappy , eye-pods , DS's etc:Wink:
    What ever happened to good old snap:Rofl1:
     
  17. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    You can probably play it across the internet now... :Laughing:

    ...while all sitting in front of your laptops, iPods and consoles, in the same motorhome :Doh:
     
  18. Taran_Las

    Taran_Las Funster

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    Slight digression:

    On the radio today it was announced that in some households - parents send texts to their children to tell them dinner/evening meal is ready. Honest!

    I'm not convinced technology is the answer to everything.:Confused:

    Phil
     
  19. pappajohn

    pappajohn Funster Life Member

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    i also think this £1 is an introductory bonus and while it wont expire time wise, it will be used up at some point and you'll have no connection.

    my voda dongle came with £15 none expiring credit and when i checked my account i still had well over the original £15.

    So i too got a £1 bonus :thumb:

    its possible that your £1 none expiring bonus could be an emergency backup amount incase you run out of normal credit and cant buy more at the time.
    similar to a card type leccy meter with £5 emergency credit.

    obviously, if your credit suddenly expired then you have no connection so you couldnt buy online but this 'emergency credit' will allow you to.

     
  20. Janine

    Janine Funster Life Member

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    Nah...I do it via Facebook. Honest! :Laughing:
     
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