Chipster
LIFE MEMBER
Let us know the Hymer response. Interested to know!!We have just bought a German van a new LHD Hymer Exsis i 698 and saved a lot of money however the cost was not insignificant and as Hymer state that they have a Europe wide dealer network that can service their vehicles, if the dealers they authorise will not carry out work for warranty or other purposes they need to be sorted out by Hymer or the makers.
I was recently out on a trip to Cambridgeshire when our water pump failed I contacted Travel World and asked if I called in could they take a look when I told them it was imported and under warranty they told me that I would have to wait at least six weeks to get anything done and were unable to assist not even giving me any advice as to what the problem may have been..
I luckily managed to sort it out myself in the end but I did feel that they were total unhelpful and I will be reporting to Hymer with my feelings over this matter.