madbluemad
Banned
Hi Folks
Does anyone know of a company called Digital Services UK.
Yesterday SWMBO was having a look at our bank statement and in particular Standing Orders and Direct Debits and saw one Standing Order that she Knew that she had never set up.
It was with a company called Digital Services to the value of £5.99 per month and has been active for a few years. She had assumed that it had been set up by me.
She asked me about it when I got home from work and I didnt have a clue what it was. A web search showed that they were a reputable company that offer warranty's to cover SKY Digital equipment. A further search showed message boards complaining that it was a scam.
This company cold calls to offer this cover. Neither myself or SWMBO can recall ever being contacted by this company and we certainly dont have any paperwork/policy documentation from them to identify the service.
This was the case with a lot of people on the message boards.
It would appear that there may be an element of mis-selling involved here and there may be people who are paying this money and dont actually realise what it is.
SKY have distanced themselves from them and will not carry out warranty work if Digital Services have been involved.
We havent had SKY TV for at least two years but still the money has been taken. I am choosing my words carfully here because Digital Services is a reputable company.
Today SWMBO will cancell the standing order and take advice from the bank as to what we can do about reclaiming this money.
We emailed Digital Services last night to complain and ask for our money back. The next step will be the CAB and the Office of Fair Trading, however, check your bank statements and have a look for this. You may be in the same boat.
Jim
Does anyone know of a company called Digital Services UK.
Yesterday SWMBO was having a look at our bank statement and in particular Standing Orders and Direct Debits and saw one Standing Order that she Knew that she had never set up.
It was with a company called Digital Services to the value of £5.99 per month and has been active for a few years. She had assumed that it had been set up by me.
She asked me about it when I got home from work and I didnt have a clue what it was. A web search showed that they were a reputable company that offer warranty's to cover SKY Digital equipment. A further search showed message boards complaining that it was a scam.
This company cold calls to offer this cover. Neither myself or SWMBO can recall ever being contacted by this company and we certainly dont have any paperwork/policy documentation from them to identify the service.
This was the case with a lot of people on the message boards.
It would appear that there may be an element of mis-selling involved here and there may be people who are paying this money and dont actually realise what it is.
SKY have distanced themselves from them and will not carry out warranty work if Digital Services have been involved.
We havent had SKY TV for at least two years but still the money has been taken. I am choosing my words carfully here because Digital Services is a reputable company.
Today SWMBO will cancell the standing order and take advice from the bank as to what we can do about reclaiming this money.
We emailed Digital Services last night to complain and ask for our money back. The next step will be the CAB and the Office of Fair Trading, however, check your bank statements and have a look for this. You may be in the same boat.
Jim