We have been tuggers for the last 16yrs and having hired a couple of motorhomes, albeit before our first caravan (16yrs ago) decided at the end of last season to hang up the towing mirrors and go in search for a motorhome. At first we liked the end L shaped lounge design but on talking to different salesmen were advised to look for the centre lounge layout due to them having three point belted seats for our daughter to travel. Finally, at a well known large Dealer network we found the one we liked a 2003 Swirt Sundance 590RS & on inspecting it we found a nice clean van with a few minor things as expected + a cracked shower tray, which looked like could have been the result of the previous owners storing chairs or such like while in transit, when I pointed this out the salesman said he knew that the shower tray needed replacing and agreed to do that & all the other jobs we had found + cam belt etc,
We haggled got it down to a good price + the price we wanted for our caravan YIPEE GREAT!!! Our caravan was collected by a company arranged by the dealer a week later. Now a Month later no word from the dealer so i decided to give him a ring Saturday, his greeting was, I'm glad you phoned saved me a call, the motorhome is all done BUT the shower tray is on back order from Swifts no idea when it will be available but we can do a temp repair for you and you can take the motorhome and use it & we will have it back at a later date to fit the new tray:Blush: My awnser was NO THANK YOU!! you keep the motorhome until its repaired as agreed and i will keep the the outstanding payment until then. We are not happy and feel this has taken the edge off the purchace of owning our first motorhome.:shout:
We haggled got it down to a good price + the price we wanted for our caravan YIPEE GREAT!!! Our caravan was collected by a company arranged by the dealer a week later. Now a Month later no word from the dealer so i decided to give him a ring Saturday, his greeting was, I'm glad you phoned saved me a call, the motorhome is all done BUT the shower tray is on back order from Swifts no idea when it will be available but we can do a temp repair for you and you can take the motorhome and use it & we will have it back at a later date to fit the new tray:Blush: My awnser was NO THANK YOU!! you keep the motorhome until its repaired as agreed and i will keep the the outstanding payment until then. We are not happy and feel this has taken the edge off the purchace of owning our first motorhome.:shout: