haganap
LIFE MEMBER
- Dec 5, 2007
- 12,759
- 26,447
- Funster No
- 974
- MH
- Niesman+Bischoff 79e
- Exp
- I'm an oldbie MH number 10
To say this is not a great week in the haggers household is a very large understatement for various other reasons I won't go into.
You've heard the "never rains it pours " saying, well at the moment it's pissing it down :Sad:
So just after some advice on a problem. Last Sunday, following my run, went for a bath, no hot water :Angry: Boiler has broken down.
So Nikki called a plumber out, a chap we have used on our rental and always reliable and highly respected. He came in Monday, identified the problem as a faulty gas valve said he would order the part and come back the next day. He then rang and said he couldn't make it so would send another plumber round on Wednesday. Come Wednesday new plumber Paul, rings and says parts not in he can't make it. I say not good enough and he then rings back and miraculously the part arrives. He turns up at 4pm on Wednesday and replaces the gas valve, boiler still does not work, so he leaves telling us its probably the PCB board. Turns up Thursday afternoon about 3 pm and rings Worcester (boiler maker) they say to him, to check something, he does so and it demonstrates that the PCB is working and in fact the igniters are broke.
Of course they have to be ordered and time is knocking on so I offer to go and get them ordered. Whilst there I ring up and he says I need new HT leads as well, I ring Worcester my self to get a part no for the leads. The guy tells me that the HT leads never go, but gives me the part no and I order them too.
Friday comes, I go and pick the parts up, the plumber arrives at 4pm and replaces the leads and igniters.... Me thinking I'm about to have a nice bath and get ready to go out...
He switches the boiler on and a massive spark occurs, the fault diagnostics on the boiler indicates the PCB has now gone. The plumber ignores that and says its the fan gone and I need a new fan.
I disagree with him and tell him I'm no fool and I think he has created a problem and shorted out the PCB.
He gets defensive telling me that parts can go at any time. It gets quite heated and ends with me practically physically forcing him to leave.
I then ring the original plumber and tell him I'm not happy with the situation and have no faith in the plumber he has sent round. I tell him what's happened and he says he will ring him. He rings me back to tell me Paul will be back in the morning and is confident he can fix it.
This morning he texts me to say he has reserved the part and could I go and pick it up. I get to the shop to find he has ordered a fan. I pay and ask the chap the question as to how often they go. Rarely is the answer and he says there is no doubting whether they have gone as they can be tested, I explained to him and another plumber in the store the story above, they both turn around and say Paul has shorted the PCB and this is the problem.
I then travel on a 50 min journey to another store to get a new PCB. The plumber has not yet arrived, but when he does I will tell him I want him to check his installation of the igniters and then fit the PCB not the fan.
So far,,
Gas valve £80
Ignitors £ 25
Ht leads £ 29
Fan thing £146
PCB £ 148
This before the plumber has the audacity to give me his costs for labour
What parts should I pay for?
No disrespect to tradespeople on here, but I hate them, I can't stand dealing with them. In my mind the gas valve and the igniters yes, the HT leads never needed touching, his incompetence in fitting the igniters led to the PCB board being shorted out....
I have purchased all the parts my self, if the fan is not needed they will take it back, they have told me to ensure he checks his instillation of the igniters to ensure he does not short out the new board,.
I have a good mind to pay for nothing and let the small claims court sort it out....
Not what I need this week not what I need:Sad:
You've heard the "never rains it pours " saying, well at the moment it's pissing it down :Sad:
So just after some advice on a problem. Last Sunday, following my run, went for a bath, no hot water :Angry: Boiler has broken down.
So Nikki called a plumber out, a chap we have used on our rental and always reliable and highly respected. He came in Monday, identified the problem as a faulty gas valve said he would order the part and come back the next day. He then rang and said he couldn't make it so would send another plumber round on Wednesday. Come Wednesday new plumber Paul, rings and says parts not in he can't make it. I say not good enough and he then rings back and miraculously the part arrives. He turns up at 4pm on Wednesday and replaces the gas valve, boiler still does not work, so he leaves telling us its probably the PCB board. Turns up Thursday afternoon about 3 pm and rings Worcester (boiler maker) they say to him, to check something, he does so and it demonstrates that the PCB is working and in fact the igniters are broke.
Of course they have to be ordered and time is knocking on so I offer to go and get them ordered. Whilst there I ring up and he says I need new HT leads as well, I ring Worcester my self to get a part no for the leads. The guy tells me that the HT leads never go, but gives me the part no and I order them too.
Friday comes, I go and pick the parts up, the plumber arrives at 4pm and replaces the leads and igniters.... Me thinking I'm about to have a nice bath and get ready to go out...
He switches the boiler on and a massive spark occurs, the fault diagnostics on the boiler indicates the PCB has now gone. The plumber ignores that and says its the fan gone and I need a new fan.
I disagree with him and tell him I'm no fool and I think he has created a problem and shorted out the PCB.
He gets defensive telling me that parts can go at any time. It gets quite heated and ends with me practically physically forcing him to leave.
I then ring the original plumber and tell him I'm not happy with the situation and have no faith in the plumber he has sent round. I tell him what's happened and he says he will ring him. He rings me back to tell me Paul will be back in the morning and is confident he can fix it.
This morning he texts me to say he has reserved the part and could I go and pick it up. I get to the shop to find he has ordered a fan. I pay and ask the chap the question as to how often they go. Rarely is the answer and he says there is no doubting whether they have gone as they can be tested, I explained to him and another plumber in the store the story above, they both turn around and say Paul has shorted the PCB and this is the problem.
I then travel on a 50 min journey to another store to get a new PCB. The plumber has not yet arrived, but when he does I will tell him I want him to check his installation of the igniters and then fit the PCB not the fan.
So far,,
Gas valve £80
Ignitors £ 25
Ht leads £ 29
Fan thing £146
PCB £ 148
This before the plumber has the audacity to give me his costs for labour
What parts should I pay for?
No disrespect to tradespeople on here, but I hate them, I can't stand dealing with them. In my mind the gas valve and the igniters yes, the HT leads never needed touching, his incompetence in fitting the igniters led to the PCB board being shorted out....
I have purchased all the parts my self, if the fan is not needed they will take it back, they have told me to ensure he checks his instillation of the igniters to ensure he does not short out the new board,.
I have a good mind to pay for nothing and let the small claims court sort it out....
Not what I need this week not what I need:Sad: