I booked a camp site via pitchup for next weekend some months ago. Final balance of payment taken from my account last week. The purpose of our visit was to meet up with our youngest daughter and see our grandson.
In preparation for our visit, I thought I would check earliest entry time and directions from the camp’s own website. Bit of a surprise to find out a) it is adult only and b) No visitors. I rang the site to ask if they would consider allowing her to visit and was told no way.
What I don’t get is why no visitors in an open air, socially spaced environment... yet I can sit in a enclosed restaurant or bar for a meal.
The site said it was government COVID rules.... is that true or is it just sites being difficult?
It is my own fault for making the booking via PitchUp without directly checking the sites own website at the time - result being because I failed to cancel within 14 days of the visit, I have to forfeit the fees - £133 for 3 nights.
I have requested a refund or failing that, a credit note for future use. Not holding out much hope.
Thankfully have managed to find a CL close to Wimborne that has space and allows visitors.
In preparation for our visit, I thought I would check earliest entry time and directions from the camp’s own website. Bit of a surprise to find out a) it is adult only and b) No visitors. I rang the site to ask if they would consider allowing her to visit and was told no way.
What I don’t get is why no visitors in an open air, socially spaced environment... yet I can sit in a enclosed restaurant or bar for a meal.
The site said it was government COVID rules.... is that true or is it just sites being difficult?
It is my own fault for making the booking via PitchUp without directly checking the sites own website at the time - result being because I failed to cancel within 14 days of the visit, I have to forfeit the fees - £133 for 3 nights.
I have requested a refund or failing that, a credit note for future use. Not holding out much hope.
Thankfully have managed to find a CL close to Wimborne that has space and allows visitors.