Hi all
Well as you can imagine we are less than happy..... Sitting in the sunshine AT HOME. We had to cancel yet another weekend away because of the ongoing unresolved faults with our Fleetwood Flair that we bought from Travelworld.
We agreed to buy our Fleetwood Flair from Travelworld 5 months ago and believe it or not it is back in their workshops. We bought our RV so that we can get away at weekends and enjoy ourselves, and with our last RV that is precisely what we did. This RV from Travelworld has been a slightly different matter. Since we paid over our deposit, Travelworld have seen more of our RV than we have and we have had to cancel several weekends away, so as you can imagine, we are not really enjoying ownership of our Fleetwood Flair yet.
The RV went into a local diesel shop on Monday 17th March to have the diesel pump checked out. The diesel shop started it up and noticed huge amounts of white smoke filling up their car park (their precise words), the white smoke then started to turn blue. Once the engine had warmed up they tried revving it up and noticed some top end flutter (again their words) and deduced that as they had been unable (in the hour allowed for troubleshooting by Travelworld) to find any other fault, and with the knowledge of what Travelworld had told them they had done to the RV, it was concluded that the diesel pump was in trouble and needed to come out to be investigated and repaired.
Travelworld would not pay them to carry out the works and instead wanted to get our Fleetwood back into their workshop where it has spent quite a lot of its life recently.
Jim was asked by someone at Travelworld what I expected? This was in response to Jim alerting him of the previous thread about our Fleetwood. I would like to answer the owners question. I expect to receive what I bought and paid for, namely a reliable, roadworthy motorhome, and I look forward to this happening, I also expect to be treated the same as any other customer, or is this the way you treat all your customers?
Anyway, the reason of the post is to ask what everyone who didn't buy their RV from Travelworld is doing this weekend because we are sitting in the sunshine of our back garden feeling well p****d off.
We hope that the majority of you are enjoying yourselves.
Take care all
Keith
Well as you can imagine we are less than happy..... Sitting in the sunshine AT HOME. We had to cancel yet another weekend away because of the ongoing unresolved faults with our Fleetwood Flair that we bought from Travelworld.
We agreed to buy our Fleetwood Flair from Travelworld 5 months ago and believe it or not it is back in their workshops. We bought our RV so that we can get away at weekends and enjoy ourselves, and with our last RV that is precisely what we did. This RV from Travelworld has been a slightly different matter. Since we paid over our deposit, Travelworld have seen more of our RV than we have and we have had to cancel several weekends away, so as you can imagine, we are not really enjoying ownership of our Fleetwood Flair yet.
The RV went into a local diesel shop on Monday 17th March to have the diesel pump checked out. The diesel shop started it up and noticed huge amounts of white smoke filling up their car park (their precise words), the white smoke then started to turn blue. Once the engine had warmed up they tried revving it up and noticed some top end flutter (again their words) and deduced that as they had been unable (in the hour allowed for troubleshooting by Travelworld) to find any other fault, and with the knowledge of what Travelworld had told them they had done to the RV, it was concluded that the diesel pump was in trouble and needed to come out to be investigated and repaired.
Travelworld would not pay them to carry out the works and instead wanted to get our Fleetwood back into their workshop where it has spent quite a lot of its life recently.
Jim was asked by someone at Travelworld what I expected? This was in response to Jim alerting him of the previous thread about our Fleetwood. I would like to answer the owners question. I expect to receive what I bought and paid for, namely a reliable, roadworthy motorhome, and I look forward to this happening, I also expect to be treated the same as any other customer, or is this the way you treat all your customers?
Anyway, the reason of the post is to ask what everyone who didn't buy their RV from Travelworld is doing this weekend because we are sitting in the sunshine of our back garden feeling well p****d off.
We hope that the majority of you are enjoying yourselves.
Take care all
Keith