Warranty Issue

Discussion in 'Motorhome Chat' started by duane0001, Mar 29, 2013.

  1. duane0001

    duane0001 Funster

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    Well my onboard charger seems to have fried itself and seen as the van is under warranty it is going in for this job on Tuesday.
    What I want to know is what I should be expecting under warranty
    The charger must have shorted somewhere because it discharges my leisure battery in under an hour which has damaged the battery and wont hold a charge anymore, can I expect a new battery as part of this warranty job?
    Also the spring in one of the window blinds has gone, can I expect this under warranty?
    I have had the van 6 months and got a years warranty on it

    Thanks

    Duane
     
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  2. pappajohn

    pappajohn Funster Life Member

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    if its discharging an (assumed) 110ah battery in an hour i would be worried....very worried....as whatever is causing the drain is pulling 110 amps

    that is one hell of a big load and i'm surprised there hasnt been a fire.

    have you checked the chargers output voltage as i would suspect a shorted/dead cell or two in the battery more than the charger.

    could of course just be a completely knackered battery.
     
    Last edited: Mar 29, 2013
  3. Daveo2006

    Daveo2006 Read Only Funster

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    Was the leisure battery new also? if so it would be covered .It should also be covered with dealer if sold with the van i would have thought?Would a dodgy battery damage the charger?
     
    Last edited: Mar 29, 2013
  4. Wildman

    Wildman Read Only Funster

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    I would expect it all sorted window spring as well.
     
  5. duane0001

    duane0001 Funster

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    85 amps and not a new battery when van was purchased
    I am not after tech advice, (I can do all my own work)
    Its what I can expect under warranty

    Cheers
     
  6. pappajohn

    pappajohn Funster Life Member

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    you can expect all you want..but what you'll get is a different thing.

    they'll either blame the charger for the dead battery or visa versa.

    in my experience aftermarket/in house warranties arent worth the paper they're written on
     
  7. Daveo2006

    Daveo2006 Read Only Funster

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    Read through your warranty as new buy warranties cover everything ,not sure on used.However as a gesture and to restore faith i would have thought all would be replaced.I pretty sure they will claim on their insurance.
    The leisure battery supplied with my van was a dud,it was new and showed green on the battery itself and also would show full on my control unit for a short time and as you say discharged an hour or so later.I made sure i checked everything was off and even turned vehicle battery off at ignition just incase that was knicking the power.Was defo a naff battery ,probably where potential buyers left led's and things on.
     
    Last edited: Mar 29, 2013
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