We took delivery of "VanTu" several weeks ago, we're gearing up for a 6 month European tour comm early April. To get acquainted with our new toy we've been going out on day trips and had 2 overnight stopovers.
All has gone fairly smoothly and we've been pleased with the vehicle, with one exception,,, the MPG appeared to be pretty abysmal.
Yesterday we returned to storage (a friends garage premises) and while we loaded stuff from one vehicle to the other I left the Moho's engine running,,, I suddenly noticed a shiny puddle appearing under the bonnet... Cut to the chase.
VanTu is a one owner, 2011, 9000 mile, Autotrail Scout, as new condition inside & out. We purchased her from a highly reputable company in Hitchin.
She came with a full tank of fuel, years R tax, several "extras", and,,, a full service,,, completed by the garage the sellers had used for many years...
The puddle on the floor was diesel, the joint between the fuel filter head & filter body is secured by a large plastic barrel nut,,, the nut had been fitted cross threaded,,, the joint was haemorrhaging diesel.
The plastic barrel nut wouldn't tighten or loosen, a sure indication that it was cross threaded. The joint would've instantly leaked fuel as soon as the engine was started,,, why wasn't the leak detected?!!!
We are more than a little angry about this, a bodge job like this is totally inexcusable, all they had to do was a simple leak check, a quick look at the filter would have sufficed, I mean, how sloppy can a mechanic get?!
What concerns us even more are the other items on the service list,,, checking the;;; tyres, brake pads, steering assemblies, suspension, transmission oil levels etc etc etc.
No doubt we will be told the garage did all the other stuff to a high standard,,, yer, rite, course they did govner,?!!!
We've told the sellers we want another full service carried out, by a garage of our choosing, we also want 50% of our fuel expenditure refunded.
No doubt we'll have to fight for this?
We'll keep you updated. Wish us luck, maybe.
Best regards from James & Angie,,, Dunear in Narfuk Borr.
All has gone fairly smoothly and we've been pleased with the vehicle, with one exception,,, the MPG appeared to be pretty abysmal.
Yesterday we returned to storage (a friends garage premises) and while we loaded stuff from one vehicle to the other I left the Moho's engine running,,, I suddenly noticed a shiny puddle appearing under the bonnet... Cut to the chase.
VanTu is a one owner, 2011, 9000 mile, Autotrail Scout, as new condition inside & out. We purchased her from a highly reputable company in Hitchin.
She came with a full tank of fuel, years R tax, several "extras", and,,, a full service,,, completed by the garage the sellers had used for many years...
The puddle on the floor was diesel, the joint between the fuel filter head & filter body is secured by a large plastic barrel nut,,, the nut had been fitted cross threaded,,, the joint was haemorrhaging diesel.
The plastic barrel nut wouldn't tighten or loosen, a sure indication that it was cross threaded. The joint would've instantly leaked fuel as soon as the engine was started,,, why wasn't the leak detected?!!!
We are more than a little angry about this, a bodge job like this is totally inexcusable, all they had to do was a simple leak check, a quick look at the filter would have sufficed, I mean, how sloppy can a mechanic get?!
What concerns us even more are the other items on the service list,,, checking the;;; tyres, brake pads, steering assemblies, suspension, transmission oil levels etc etc etc.
No doubt we will be told the garage did all the other stuff to a high standard,,, yer, rite, course they did govner,?!!!
We've told the sellers we want another full service carried out, by a garage of our choosing, we also want 50% of our fuel expenditure refunded.
No doubt we'll have to fight for this?
We'll keep you updated. Wish us luck, maybe.
Best regards from James & Angie,,, Dunear in Narfuk Borr.