V5 registration document

Discussion in 'Motorcycles and Motorhomes' started by Richard and Ann, Mar 19, 2018.

  1. Richard and Ann

    Richard and Ann Funster

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    Well I bought the bike mid December and STILL haven't received the Registration Document. I've been ringing the dealership every week or so, a salesman has left and nobody knows what's happened to it. I don't even know if the bike is in my name.

    I don't want to fill in a v62 as a £25 charge is incurred if you don't have the new keepers slip. I know it's not a huge amount but Why should I? It's their responsibility to let dvla know they've sold the bike. (pre registered by the way, I'm the second owner)

    So what can I do? Anybody have any ideas? I've emailed the DVLA but I don't expect any useful outcome of that. I'll probably get some kind of platitude the computer spits out.

    Thanks for reading :)
     
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  2. airwave

    airwave Funster

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    Hmmm , what happened to the new keeper's slip , you should have retained it . It's your only proof of ownership . Worst case scenario you can't prove you own it , a receipt is worthless unless there is some way to connect it to the bike .
     
  3. Flamenca

    Flamenca Funster Life Member

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    I don't like to be picky but the V5 or even the new keepers slip is not proof of ownership. It is merely a record of the registered keeper.
     
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  4. airwave

    airwave Funster

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    Actually , your quite right , sorry i forgot , but either way he should still have retained the new keeper's slip .
     
  5. Richard and Ann

    Richard and Ann Funster

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    They delivered the bike and it never came with the new keepers slip. My bank statement shows I've paid for it and I have a printout receipt and visa card slip so no problem there.

    Edit: The frame number is on the receipt
     
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  6. Flamenca

    Flamenca Funster Life Member

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    @Richard and Ann Vehicle transfers with DVLA can now be done online. Why not ask the dealer to do the transfer online which will either go through or, if rejected, suggest that they did send off the V5 to DVLA. However, they will probably need the V5C reference number which most good dealers would have a copy of.
     
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  7. jaygee

    jaygee Funster

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    phone the dvla you'll get a quicker answer as they'll look it up there & then & tell you if received change of ownership forms or not.
     
  8. vin0114

    vin0114 Funster

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    They have been amiss not passing you the new keepers slip. Have you insured it yet?
     
  9. airwave

    airwave Funster

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    I've gotta be honest , i've never being put in this position . I always make sure i leave with the new keeper's slip , or i don't pay . I've just recently bought a new bike myself , but it went in the back of my car , and yes i did say car , again with the new keepers slip . You really do need to speak to the dvla , there is a number you can get through on , but i don't know it . My guess is the v5 has been lost in post , something the dvla are good at , but you need to confirm that , before you go any further .
     
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  10. Richard and Ann

    Richard and Ann Funster

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    Did, got through once too(y) after selecting many options (most of them don't pertain to my exact situation) I end up at a dead end with the computer telling me to fill in a v62 :mad:
     
  11. Richard and Ann

    Richard and Ann Funster

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    Yes I insured it so they could tax it. It is taxed I checked but in who's name? I know tax isn't transferable now.
     
  12. pappajohn

    pappajohn Funster Life Member

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    If the dealer won't play go and collect a few parking tickets....you'll soon see who's name is on the V5
     
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  13. pappajohn

    pappajohn Funster Life Member

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    Bring back DVLA local offices.. .never a problem when you could talk to a face rather than a phone handset.
     
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  14. TheTwoOfUs

    TheTwoOfUs Funster

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    Was it paid for on a Visa Credit or Debit card? If it was credit get on to your bank and ask them to sort it out with the garage.
     
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  15. Larby

    Larby Funster

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    Get on to the garage, tell them to produce evidence of dealing with V5 or tell them to give you £25 so you can apply for a new V5.
    If you have to apply via a V62, DVLA write to the last known owner for them to confirm sale so may be a wait.
    I would still 'phone DVLA first to confirm current status, my son has a garage and he finds them extremely efficient and helpful, don't follow options.

    By phone
    DVLA vehicle registration enquiries
    Telephone: 0300 790 6802
    Monday to Friday, 8am to 7pm
    Saturday, 8am to 2pm
     
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  16. Richard and Ann

    Richard and Ann Funster

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    Visa Debit.
    Phoned the dealership again today the new salesman is now passing it off to his boss. I'll ring again tomorrow and suggest they apply for a new V5 online... But what if it's in my name now... I'would get a letter from DVLA asking if I've sold the bike!
    I"m leaning towards just paying the £25 and filling in a v62.
    The dealership is M&P at Swansea, useless ****wits!
     
  17. Richard and Ann

    Richard and Ann Funster

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    Rang that number, only got through once and it was automated. If only there was an option to wait 2 hours and speak to a human :unsure:
     
  18. airwave

    airwave Funster

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    This is a real shot in the dark here , but i'm wondering if the insurance company could tell you it's status . They have access to the database for insurance use , i just don't know how much . They may not be able to give you the information , however if you gave them the information , they maybe able to confirm it perhaps .
     
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  19. gus-lopez

    gus-lopez Funster

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    It is insured in your name. They cannot insure it anyones name except who is on the policy. If it was in their name they would have had to use there own policy.Then as soon as the V5 was registered in your name the tax would have been cancelled & a refund supplied to the dealer as they would then expect it to be taxed by you. So the fact that it is taxed means that it must be in your name , as would be the V5 if you had one. My bet is it is either lost in the post or the dealer hasn't sent there bit in. I'd go foor the former.
     
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  20. Larby

    Larby Funster

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    Use this, as Gus Lopez says, if taxed it will be in your name, regrettably you still have to obtain a V5.

    https://www.gov.uk/check-vehicle-tax

    tax.JPG
     
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