True or not?

[appydaze]

If you buy a van or item for say £7000. and put £1000 deposit. can you change your mind, and can you pull out of the deal under the 14 day cooling off period. Thank you.

 

[Southdowners]

I think it relates to items bought unseen from a shop or similar- eg, online. It doesn't apply if you buy from a private seller.

Below is from Citizen's Advice

You automatically get a 14-day ‘cooling-off period’ when you buy something you haven’t seen in person - unless it’s bespoke or made to measure.

The cooling-off period starts the day after you receive your order, and there doesn’t need to be anything wrong with the item for you to get a refund.

You won’t get a cooling-off period when you buy:

• something that deteriorates quickly - like flowers or food
• an item that was personalised or custom-made for you
• anything from a private individual rather than a business
• a CD, DVD or software, if you break the seal on the wrapping

If you paid for standard delivery when you bought something, the seller has to refund this if you return it. If you chose a more expensive delivery option, you'll have to pay the difference.

 

[jezport]

As the previous reply says, only if unseen. Then you have 14 days.
Otherwise your deposit is a contract to buy.

 

[Spriddler]

Look at the T&C's in your paperwork or the dealer's website if from a dealer. It should say whether the deposit is refundable if you don't go ahead with the deal.