Travelworld - Would you buy from them?

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
I'm being tempted by a rather nice coach at Travelworld. Not wanting to get into discussions about which one at this stage. Just would like to hear from anyone who has anything either positive or negative to say about their dealings/negotiations with Travelworld.

Do they usually price fair, what are their warranties like, who is the best person to deal with etc.,

We have never bought from a dealer before and would appreciate your thoughts and comments.
 

Road Runner

Free Member
Jul 26, 2007
1,405
1,458
Europe
Funster No
16
MH
yes
Exp
Since before Motorhomefun
Of all the big dealer they seem the most honest when in discussion with them.

They take pride in their good name but your paying for the privilege of it.

Is it really you thats thinking about buying from them or an associate?
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
No John, its something that has taken my eye, I have spoken to a guy there called Ross or Russ and he seemed OK, we discussed price and trade in. I just wondered if anyone else had had any dealings with them before I arrange to go down on Saturday and talk some more! ::bigsmile:
 

Road Runner

Free Member
Jul 26, 2007
1,405
1,458
Europe
Funster No
16
MH
yes
Exp
Since before Motorhomefun
Blimey:Doh:

A change on the cards already:RollEyes:

Your going for a record aren't you:thumb:

BTW:- I would buy from them.
 
Jul 29, 2007
4,831
9,841
Ipswich
Funster No
32
MH
RV
Exp
30 years
Hi Suzy talk to scotjimland his came from there, and he's always spoken well off them. When we went there we weren't very impressed, coach we were interested in was dirty, and we felt as if they thought we were tyre kickers.

olley
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
Thanks for that Ian, I will speak to Jim. Dealers are unchartered territory to me so any help is appreciated. :Smile:
 

Jim

Ringleader
Jul 19, 2007
29,282
86,248
Sutton on Sea
Funster No
1
MH
C Class Diesel RV
Exp
Since 1990
We bought our RV from Travelworld, the price was a bit full but we had a part exchange and we really didn't want to hang around and try and sell ours privately so we struck a deal. In all subsequent dealings I have found them to be excellent, they carried out some expensive work under warranty, timely and without question.

The only negative point I have to mention about Travelworld is that their showroom is superb and full of extremely well presented motorhomes and if, like me, you pop into one of their £200,000 models first, it can be a bit of a let down when you actually then start looking at RV's your price range!
 
Sep 25, 2007
1,034
109
UK
Funster No
399
MH
5th Wheel
Exp
30+
.............. Just would like to hear from anyone who has anything either positive or negative to say about their dealings/negotiations with Travelworld.
..

Travel World are OK. No better, or worse than that. IMHO they stack up on a level with all the other UK dealers I've visited and if I was to buy another coach from them, it would be because I liked the coach, not because I think their service is excellent.
My first coach, a 1994 Gulfstream Sunsport came from them when they were still at thier grotty place in the centre of Wolverhampton.
It was well presented and spotless.
I dealt with Ross Edwards who, to be fair, was VERY patient with us cos it took a long time to make up our minds to take the plunge with our first RV. I would try NOT to deal with his father Bob, who ffiona and I find to be quite arrogant and condescending.
Listen to what he/they have to say, but do your best to pick out the facts from the B.S, which is no different than visiting any other dealership.
Running the coach you do, I'm sure you already know that you do NOT get 17MPG from a coach that big!!!!!!!! :)
A negative point for me was that I was told the coach had been fully serviced before collection which , as full timers, was even more important to us than for most people. However, within 6 months of purchase (after the pathetic 3 month warantee-at that time) the back brakes started screeching. When they were stripped down (by me and a friendly local American specialist) it was obvious that they had not been touched for 3 years!
I do get the impression that since we've bought from them, they've gone a lot more "high end" and are mainly interested in the Monaco's etc. I also know that a great deal of thier work on coaches based on the Chevy chasssis is farmed out to West Midalnd American Vehicles.
Would I buy from them again.....yes, probably, but not from any thoughts of loyalty/previous good service.
As i say, listen........but dont trust 100%. They are buisness men after all and will tell you what they think you want to hear in order to get the sale.
 

scotjimland

Free Member
Jul 25, 2007
32,019
29,507
.
Funster No
15
MH
.
Exp
.
Hi Suzy

We dealt with Ross Edwards, the few issues we had were dealt with promptly, emails were answered and phone calls returned.
George was immaculate when we picked him up, the hand over was comprehensive but a bit rushed..
Fresh water and LPG tanks were full, diesel tank about 1/4, waste tanks had been cleaned.
Would I buy from them again ? .. yes, if they had the coach I was looking for.
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
Many thanks for all your replies, it is far from a done deal and I have to say I wasn't really looking but this coach just caught my eye!

If we get any further with it I will post details! ::bigsmile:
 
Sep 25, 2007
1,034
109
UK
Funster No
399
MH
5th Wheel
Exp
30+
Many thanks for all your replies, it is far from a done deal and I have to say I wasn't really looking but this coach just caught my eye!

If we get any further with it I will post details! ::bigsmile:


you BETTER!!!!! :)

We're all on pins now. :)
 
G

GeorgeTelford

Deleted User
I saw one bad sale while visiting.

A couple were looking round a used motorhome (we had got chatting while there) they asked the salesman to arrange the sale, as they were walking off to do paperwork the salesman was called over by another couple he then proceeded to sell to the second couple I was totally disgusted at this (salesman claimed they had come a long way especially to see that vehicle, but regardless to agree a sale then renage withing minutes, I wasnt impressed.

On a different plane entirely, What I was impressed by was when they went to court to prove Big motohomes do not need anything other than car licences. That case was their salesman.....
 
Jul 29, 2007
4,831
9,841
Ipswich
Funster No
32
MH
RV
Exp
30 years
Hi, agree with zaskar about the old man, second time we went, another guy dealt with us, and that was a much better experiance. And they did offer a good trade in on the Kentucky, also got a free night in a local campsite that they have a deal with. ::bigsmile: Something that bob didn't offer us the first time.

It was a couple of weeks later that we bought the winnie.

Olley
 
Oct 8, 2007
321
267
Kent
Funster No
562
MH
Sunlight 640
Exp
Since 2007
We've just purchased our RV from Travelworld and found the whole experience very pleasant. Spoke to most of the sales people and had a very interesting discussion with Bob. Do your home work before you start to discuss price. They are reasonable and will negotiate. We were intending to personally import from the US and had throughly explored all costs, so knew what price we were prepared to pay. TV eventually came up with a price that made it worthwhile purchasing from them, rather than in the US.

We were very pleased with the standard of the RV and excellent handover by Simon. Only wish I could remember half of what he said!

We would definitely buy from them again.

Mick
 

Geo

Trader - Funster
Jul 29, 2007
10,933
7,594
Mansfield,Notts
Funster No
35
MH
A class RV and Autotrail
Exp
35 +years with breaks
Hi Suzy just chcked out some possibilities and can recomend the Monaco Knight 38 PDQ yours and a 100 grand should steal it:thumb::Eeek:
Geo
Ps Just noticed Jennson Buttons Had it so its not very fast
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
Well thats one out of the equation - too many miles 100k plus, back to the drawing board. ::bigsmile:
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
Yeah everyone says that but I don't know anyone who has one with that kind of mileage on it. Its just put me off! ::bigsmile:
 

monacosteve

Free Member
Oct 31, 2007
26
0
cornwall
Funster No
749
MH
a class
Exp
10 years
travelworls parts

The only problem i have with travelworld is when you need anything for your
motorhome the price is way over the top the last time i asked for some catches which go inside the locker doors only to be told that would have to buy the whole
handle very expensive, because i cant buy the catches seperate but when i spoke
to monaco they sent me the catches for 2 dollars each.
Also alternator, travelworld wanted £800 because it comes from the states, i had one sent from the states £300.
Now i dont mind people making a few quid thats business, but i dont like people taking the p*** .
Every time i go through to parts at travelworld i seem to end up with Bob Edwards on the phone i dont think he even looks at the prices on the computer he just reels them off his head. I dont think the rest of the staff are the same because i had someone else ring for the same part and were given a different price but did not speak with Bob.
So be carefull if you need bits and peices for your moyorhome it may be worth
checking the states first.

Now i Know why they call him (robbing bob edwards)

steve
 

potjoe

Free Member
Aug 27, 2007
118
0
Telford
Funster No
177
MH
C class
Exp
two year
We looked

Hi,We looked about July this year as we are Telford we liked one but @£153.500 for just part time is a bit over the top,so got new Hymer from Brownhills.john
 

kands

Read Only Funster
Jul 20, 2007
1,285
14
Funster No
3
Do they usually price fair, what are their warranties like, who is the best person to deal with etc.,

We have never bought from a dealer before and would appreciate your thoughts and comments.
Hi Suzy
Yes from the experience so far, we would recommend Travelworld. We have been dealing with Pete in sales and he is very polite and helpful and has a real sense of humour too......
They are willing to negotiate a good all round deal (they still have to make a profit :roflmto:) and they seem to be very professional so far. We will tell you in about 10 days time what we really think, but so far, so good :thumb:
I liked the coach you are thinking about, it looked beautiful (if indeed it is the one I am thinking of and went into..... :roflmto:)

Keith
 
OP
Suzy

Suzy

Funster
Jul 19, 2007
841
20
Lancashire
Funster No
5
MH
RV
Exp
1
I liked the coach you are thinking about, it looked beautiful (if indeed it is the one I am thinking of and went into..... :roflmto:)

Keith
You may have read my earlier post, any deal there might have been is off, its had over 100k miles on it!
 

kands

Read Only Funster
Jul 20, 2007
1,285
14
Funster No
3
Hi Suzy
I missed that sorry...... I knew that you were concerned about the mileage however I can catagorically let you know that being driven for miles is much better for a vehicle than being stood..... Personally the mileage wouldn't bother me, providing it had service history and it is a good negotiating tool anyway.....
At the end of the day it is up to you Suzy, these are just my thoughts :Smile:
Good luck with whatever you decide to do :Smile:

Keith
 

scotjimland

Free Member
Jul 25, 2007
32,019
29,507
.
Funster No
15
MH
.
Exp
.
driven for miles is much better for a vehicle than being stood..... Personally the mileage wouldn't bother me, providing it had service history and it is a good negotiating tool anyway.....
I agree in principal with Keith, however, my concern wouldn't be the engine but rather other mechanical parts such as brakes, suspension, steering, wheel bearings etc also the general wear and tear on the furnishings and fittings.
 

Road Runner

Free Member
Jul 26, 2007
1,405
1,458
Europe
Funster No
16
MH
yes
Exp
Since before Motorhomefun
Hi Suzy
I missed that sorry...... I knew that you were concerned about the mileage however I can catagorically let you know that being driven for miles is much better for a vehicle than being stood..... Personally the mileage wouldn't bother me, providing it had service history and it is a good negotiating tool anyway.....
At the end of the day it is up to you Suzy, these are just my thoughts :Smile:
Good luck with whatever you decide to do :Smile:

Keith

Bu**er mines only done 8000 miles:cry::cry:


Must get out a do some serious mileage quick:winky::ROFLMAO:
 
Last edited:

Road Runner

Free Member
Jul 26, 2007
1,405
1,458
Europe
Funster No
16
MH
yes
Exp
Since before Motorhomefun
I agree in principal with Keith, however, my concern wouldn't be the engine but rather other mechanical parts such as brakes, suspension, steering, wheel bearings etc also the general wear and tear on the furnishings and fittings.

Then theres the matter of the price.

High mileage in the States hit the used RV values immensely.

Yet 100k on a bus is high but on a truck a million not out of the question:winky:
 
SMC Motorhomes Newark
RoadPro
Johns Cross
Safeguard Motorhome Insurance
Rhino Installs
Friendly professional service from qualified technicians
Free Club Stickers
Dave Newell Leisure Vehicle Services
Top