Top customer service

Aug 20, 2020
563
3,336
Cheshire
Funster No
74,740
MH
Lunar Home Car P59
Exp
I'm a newbie
Had a bit of a mare this trip , was supposed to be , set off on Sunday AM for 4 nights at Swiss Farm in Henley then up to the Morris site in Ludlow for 2 nights

Set off Sunday , got a mile and the battery light came on , going nowhere

Found somewhere that would fit it in Monday but I'd need to leave it all day , got it back at 6pm fixed
First shout out to Hozier St Garage Blackburn

Rang Swiss farm to let them know it'd be Tuesday before we could get there and could we add Thursday to make it worth the drive, luckily they had space

Got there and no charge , they just moved the booking forward a day

Second shout out to Swiss Farm

Arrived at the Morris site late afternoon after a stop off , I knew they had no space for Saturday night but asked if they get any cancellations to let us know

30 minutes later the warden came over to the van and offered the late arrivals spot for us to stay in at no charge

Third shout out to Morris Leisure at Ludlow

Thanks to the kindness of people and good customer service what could've been a disaster has been saved
 
Feb 5, 2020
1,428
34,652
Crosby
Funster No
68,535
MH
Smileo 202
Exp
Newbie but getting the hang of it.
NIce to see someone praising good service.
Was once told when I worked in a customer service environment that
"Some one that gets good service will tell 1 other, someone that gets bad will tell 10"
NMQ what was up with the battery? ?
Did they have the pizza and the Gin vans while you where there??

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OP
W
Aug 20, 2020
563
3,336
Cheshire
Funster No
74,740
MH
Lunar Home Car P59
Exp
I'm a newbie
NIce to see someone praising good service.
Was once told when I worked in a customer service environment that
"Some one that gets good service will tell 1 other, someone that gets bad will tell 10"
NMQ what was up with the battery? ?
Did they have the pizza and the Gin vans while you where there??
Alternator packed up

Fish & chip van , gin trailer is here but not open which is a missed opportunity as the site is full
 
Feb 5, 2020
1,428
34,652
Crosby
Funster No
68,535
MH
Smileo 202
Exp
Newbie but getting the hang of it.
Think it's gin and pizza on Sat night.

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Jan 11, 2010
2,338
5,763
Chester
Funster No
9,901
MH
Auto-trail
Exp
Well that`s our 12th year & still loving it.
We have stopped at the Morris Leisure site a few times, lovely people in the office very helpful and always with a smile.
 
Dec 13, 2019
2,184
1,184
Northumberland
Funster No
67,346
MH
C Class
Exp
Since 2019
We have stayed at Swiss Farm and enjoyed it. Have made a note of the Ludlow site as it is en-route to our daughter's. Appreciate the post.đź‘Ť
 
OP
W
Aug 20, 2020
563
3,336
Cheshire
Funster No
74,740
MH
Lunar Home Car P59
Exp
I'm a newbie
We have stayed at Swiss Farm and enjoyed it. Have made a note of the Ludlow site as it is en-route to our daughter's. Appreciate the post.đź‘Ť
It's nice at the Ludlow site, as was Swiss farm

There's a bloke 2 pitches down with a car I didn't recognise , that'll be because I had no idea Aston Martin even made an SUV

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OP
W
Aug 20, 2020
563
3,336
Cheshire
Funster No
74,740
MH
Lunar Home Car P59
Exp
I'm a newbie
Bus stop right outside though

20210918_094742.jpg
 
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