tom tom (1 Viewer)

[gergint1]

Could some one help with a phone number to talk to a real person at Tom Tom please , or a email address as I have paid nearly sixty pounds for map update and can not download it to a memory stick , it keeps telling me to connect Tom Tom to the pc , that is difficult as it is a radio sat nav. Have been going round in circles for days on Tom Tom site, at nearly 84 years young and not very computer literate it is not good news.

 

[I2C]

Not something I’ve tried but Tom Tom seem to say you need to prepare a usb stick for the downloads on the radio first and then connect that to your PC.

No idea what model radio you have but a search on google/bing for that model should give you some advice.

This is what I found: https://help.tomtom.com/hc/en-gb/ar...device-for-map-updates-for-Uconnect-Radio-Nav

in a Seat car it has the maps on an SD card which you can update in the glove box, not sure if that’s an option for you.

 

[Mikeco]

I have never liked built in sat navs for that reason, however I have free updates on my Tom Tom so I just connect it to the home wifi and off it goes. Is it possible to connect your radio to your home wifi and do it that way.

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[pappajohn]

According to Google...

Cust support
(+44) 020 7949 0132

Tech support
(+44) 020 7949 0134

 

[gergint1]

May have wrong one as it does not give me option for memory stick , i did prepare memory stick first , think i have lost sixty pounds through lack of knowledge and unable to contact them for refund, thanks for all the advice.

 

[gergint1]

thanks for the 2 numbers i will try them.

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[gergint1]

think that tells me he must have a very big head and also the place he can not put it in.

 

[Stealaway]

Have you checked the format for the pen? Mine needs to be FAT 32. Not NTFS

 

[Riverbankannie]

I hope you can get your money back from customer support. I didn’t bother to try and update the inbuilt Tom Tom and bought a garmin with life time updates for less than £80. I sit it on dashboard on a weighted non-slip base from amazon. I find it easier when being passenger/navigator to lift it nearer to me to set or reset whilst on the move.
Not really lifetime updates as they be limited by the size of inbuilt memory.

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[gergint1]

Thank you all for the kind advice.