Mags52
Free Member
The sites are usually great but we can no longer stand being treated to bad customer service by wardens. Last night after unavoidable delays and feeling exhausted we rolled onto a site at 7.55. The sign told us that we could check in until 8 pm so we were aware it was the last minute but we were weary travellers looking for a good nights sleep. The warden was grumpy, unfriendly and put us on a sloping grass pitch right next to a busy dual carriageway. This morning we woke up to discover that there are several flat hard standings available at the other, quiet end of the site. we hardly slept. We would have been better off in a lay by. Why oh why do people apply for this job if they don't want to be at least reasonably patient with people in a business that involves customer care? Before anyone tells us it's probably our own fault, we were polite and apologetic for arriving at the last minute. This bloke has a sign on the door that says "A grumpy old man lives here"