The Coops
LIFE MEMBER
We booked a tunnel crossing using clubcard points and had to cancel due to Covid restrictions. Fair enough, Euro tunnel refunded the cost of the dog and offered an alternative crossing for up to 12 months afterwards, not having a crystal ball and thanks to this website we contacted clubcard and got all our points refunded. Great! Got our clubcard statement online yesterday and it had the full points on it, I have around £160 worth of vouchers slowly expiring so contact clubcard to see if I could transfer the vouchers onto the account so I can spend the rewards at a later date...............Was told that they are only valid for 2 years as Tesco thinks that's long enough to use them! Pointed out had used vouchers to get tunnel crossing and the refund was in my account and was not time limited so why could I not transfer my vouchers to the account to use as and when I, not Tesco, felt applicable? All I got was..they are valid till the end of 2021 please read the terms and conditions!. So do I use the remaining vouchers to book a crossing which I have no intention of using and will cancel and get the points refunded to my account or hope someone at clubcard realises that it does not make a blind bit of difference when I spend what I have earned! It really defines any logic!