Spare Part Efficiency...

Discussion in 'Motorhome Chat' started by JJ, Dec 19, 2008.

  1. JJ

    JJ Funster

    May 1, 2008
    Quinta Majay, Pinheiro Bordalo, Portugal
    A thoughtless tree branch decided to remove the flue top from my 1987 Hymer 660. What use it was to the tree I'll never know.

    The hunt for a replaceent started at the Truma stand at the International Caravan and Motorhome Show at the NEC where they gave me a catalogue and a telephone number for Autocraft.

    Obviously I needed to know the details of the heater flue and as the van was in Portugal at the time I could not sort it out there and then.

    Now in Portugal and with access to the van I emailed Autocraft asking if they could help. No reply. A week later I tried again. No reply.

    I "Googled" "Truma Flue Spare Parts" and came up with caravan accessories - boat accessories - motorhome accessories - camping gear - caravan parts - camping equipment - uk - kayaks - canoes - discount wakeboards - water ski shop

    They had the spare listed but I made a mistake trying to register on their site and, as it was late in the day, I left it until the next morning.

    When I logged on the next morning there was an email from them as they had noticed my failed attempt to contact them and offered help with the process.

    I ordered the part and have just been emailed to let me know that it is on its way...

    Now where am I going to the next time I am buying stuff?
    Last edited: Dec 19, 2008

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