johnpengers
Free Member
What great service !!!!!!
I rang Andy the service manager yesterday to order a new gas valve for the oven.
We went through the usual serial number lark and he said that Dometic have one in
stock.He told me that I would get a phone call from Southdown parts department
to arrange payment and order the part.Two minutes later David rang and took my
details and payment.The valve turned up here ten minutes ago by courier !!!!!!
I reckon that's pretty good.........We hear of so much crap service going on that
I thought it would be nice to say well done to both Southdown and Dometic.
Regards.
John P
I rang Andy the service manager yesterday to order a new gas valve for the oven.
We went through the usual serial number lark and he said that Dometic have one in
stock.He told me that I would get a phone call from Southdown parts department
to arrange payment and order the part.Two minutes later David rang and took my
details and payment.The valve turned up here ten minutes ago by courier !!!!!!
I reckon that's pretty good.........We hear of so much crap service going on that
I thought it would be nice to say well done to both Southdown and Dometic.
Regards.
John P