I was given a Ridge Monkey XL for Xmas and only used it a couple of times for toasted sandwiches. When I came to pack it away the other day one of the handles refused to detach when pressing the button.It was too late to return to Amazon and didn’t have proof of purchase so I emailed Ridge Monkey directly.They said smash the handle off,it should crack apart and break off,and they would send replacement handles in the post. Waiting for the delivery by DPD now.
Hold off with the hammer!!!
One of my handles stuck last week, when cool hold down button and wiggle handle from side to side like you would with a loose tooth.
When off clean thoroughly round handle and where handle fits into.