I know that a lot of reviews of dealers and installers are good and the harsh reality is that not all are good. There have been instances where the service has been poor and well substandard. Some questions. Is it fair only to publish good reviews? Should there be a balance of bad reviews? Would a bad review put you off dealing with that supplier? Remember a good review attracts customers. Is it fair to post a bad review? If not why, if yes why? What are the legal issues?