Rant, Hits Mobile Benidorm

Discussion in 'Motorhome Chat' started by quickweh, Mar 27, 2014.

  1. quickweh

    quickweh Funster

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    Watch how you top up with this outfit:Angry:
    Another case of topping up over the phone, 30 Euros worth of top up, requested 3Gig internet package, got calls and data package instead. Phoned "customer services" (ha ha) to query how this happened when the internet package was requested, did not get any satisfactory explanation and had the plug pulled. Useless service, questionable business practice.
    Upside, buy top up voucher from local newsagent etc, choose package "internet" on Hits web site, works every time (So far!!!:winky:) Use your phone number and password to log onto your Hits space. Thanks to Grasscutter for helping me to sort Hits.
    I got caught for 15 euros and Pete "Knuckledragger" done for 30 euros.:Angry:
     
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  2. voyagerstan

    voyagerstan

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  3. voyagerstan

    voyagerstan

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  4. ukbill

    ukbill Funster Life Member

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    the outfit is called hits thats the name of the company for the data sim i never had a problem with it take it back to the guys in the market they will sort it for u
     
  5. quickweh

    quickweh Funster

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    No problem with the SIM Bill, it's topping up over the phone in order to get the internet package. They put you on the combined phone package with data charges of 5 cents a megabyte, soon eats away your data.:Sad:
     
  6. ukbill

    ukbill Funster Life Member

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    ok but did u send a sms to 22321 with the message 3gb pack ?
     
  7. ukbill

    ukbill Funster Life Member

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    its also always best to topup via the website
     
  8. gloworm

    gloworm Funster

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    Hi Mike we had a bit of a problem converting. they dont make it easy , Pete should be ok he got a confirmation from them that his top up was 3g but I think will be due to run out of his 30 day package , if you dont sort it borrow spanish phone put your sim in and send txt as advised in paperwork if you dont have details let me know (UK Bill taught me everything I know :thumb:
     
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  9. Jazzbow

    Jazzbow

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    I was looking for a Spanish sim for our hols, I had a quick look at the HITS website but they only post sims within Spain. Is it possible to buy one in a shop?
    If not, can anyone recommend a SIM mostly for internet.
    Thanks
     
  10. Billy23

    Billy23 Funster

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    If want (through pm) you can send the sim to me and I will post to you.:thumb:
     
  11. ukbill

    ukbill Funster Life Member

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    you should be able to get a hits sim from any mobile shop in spain
     
  12. Jazzbow

    Jazzbow

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    Billy that's very kind of you. I'm not going until September so if I got it just now it would expire, thanks anyway :thumb:
     
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