Problem with headlight beam level....

[GrahamCardiff]

Hi,
I've got a Ducato 3.5t Sunlight Cliff PVC, 2018 reg. Has anyone had any problems with lowering the beam sufficiently to not dazzle other drivers? I've set mine to 3, the maximum lowest beam setting, and it's still to high. I can't shift any of the load weight to the middle. My garage says the bulbs can't be manually adjusted.
Any solutions out there, please?
Thanks
Graham

 

[Landy Andy]

Adjust the headlights.

Similar to the older ones I would assume.

 

[GrahamCardiff]

Adjust the headlights.

Similar to the older ones I would assume.

thank you

 

[GrahamCardiff]

Thanks to all who responded. The garage finally sorted it!