Praise where Praise is due

Discussion in 'Motorhome Chat' started by chuns, Aug 26, 2015.

  1. chuns

    chuns Funster

    Jun 19, 2014
    We're all quite quick to be vocal about the crap service we receive from time to time, and my view is that it is welcome if puts a few lacklustre or not-customer-focussed companies or organisations on their toes.

    We are naturally less inclined to get vocal when a company/organisations delivers the expected service. Why should we?

    Government Departments take a lot of stick, so I want to go on record in my acknowledgement or a surprising turn of events from the two Government Departments I have dealt with during the course of Registering my newly imported Motorhome.

    The VCA took less than a work week to process my application, so ten days from the day I mailed it I had the approval in my hands. The DVLA, the one I was resigned to waiting at least four weeks for them to churn my application, astounded me. I posted the forms on the 17th, and received the V5 today, the 26th.

    So hats off to both of them.

    Surprisingly, I have heard nothing from HMRC since I mailed the NOVA form. Lets hope they aren't reading this.

    So, get the alarm fitted, plus a couple of electrickery bits, and we're off. That boat really needs to sell now.

    Thanks agin to all forum-ites who have chipped in with help, great bunch of people.

    Best regards,

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  2. bellabee

    bellabee Funster

    May 8, 2010
    Glad it's been straight forward for you. We've just paid the VAT on ours, but not yet had the receipt from HMRC - that's 15 days after first mailing our notification to them, plus a couple of phone calls to move things along.
    Headlights and speedo were easy to fit, and we sent off our notification to VCA a week ago, so hoping to hear back from them by the end of this week.
    Then we have to start on the DVLA. Like you, we're a bit apprehensive about that bit, particularly as it'll be the beginning of September, and the new registration plates will be out, so presumably, a busy time of year for them.:cautious:

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