Hi all, I would appreciate your views on whether I did the right thing by writing to a large holiday park following a one-night stay on a less than satisfactory pitch in my newly acquired motorhome. I have had four separate weekend stays at another site where the pitch conditions are excellent, each time on a different pitch. I have copied my letter here. The reply I received never included a word of apology although I thought my letter was polite and to the point. The reply was that I should have complained to reception but, for me, this would have completely spoiled our first visit to this holiday park from outset and the problem manifested itself as the day went on, not right from the start. Dear Vauxhall representative, I am writing regarding my stay with you last weekend. This was my first visit to your holiday park and was, mostly, a very enjoyable experience. I was accompanied by my daughter and her two young sons aged 3 and 4. The downside of our visit was the appalling state of the pitch on which you placed us. This was supposedly a 'super pitch' and had all the facilities that we expected but the condition of the ground was totally unacceptable. We paid for a large site to give the boys room to play outside in a fairly safe, enclosed space but immediately outside of the motorhome door the area (where awnings have been erected in the past) was totally devoid of any grass at all. It was a really large patch of bone dry, dusty earth which clung to our clothes and footwear and was kicked up every time we stood on it. The boys' feet were filthy as they wore crocs most of the time and the inside of my motorhome became covered with a dusty film for the extent of our stay. There was a smaller but similar dry area where, presumably, cars have been parked alongside this dry area. We had to sit around the edge of these dusty patches to eat our meals and once the boys had walked across them we could actually taste and sense the dust in our mouths. I do appreciate that awnings and groundsheets do have a detrimental effect to the ground on which they are placed but walking around the holiday park I did not see another pitch in the same condition as the one you allocated to me. It is with regret that I have to bring this to your attention as we all enjoyed our short stay with you and would like to visit again sometime but unless I can be convinced that our surroundings would be of a much higher, pleasanter standard then, sadly, I would think long and hard before rebooking with your holiday park. I would appreciate your comments at your earliest convenience. Have any of you had cause to complain about the condition of a site and what did you do about it please? The reply I was given is that it is a perennial problem and I should have covered it with an awning to alleviate the problem.