Phone ends calls after 1minute 4 seconds!

Theonlysue

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I have a Samsung note 3, using
t mobile/ee in Portugal. For the past few days, whenever I make an outgoing call (doesn't happen on incoming calls) my phone ends the call after exactly 1 minute 4 seconds and I don't know why. Can't phone help as it will take me longer to speak to someone lol
Can't obviously see any settings and haven't changed anything.
Anyone any ideas please? ??
 

Judge Mental

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Spooky! :)

My android playing up in spain until I realised I had to put 0044 in front of all my numbers.....my wife's iPhone just worked from day one.

Hope you get it sorted. Try calling your providers support maybe?
 

Chris

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Sorry can't help.

Your post reminded me of that Nicholas Cage film - " Gone in 64 seconds"
 

scotjimland

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it may be a bug in an app or something else which may be impossible to find..

As a last resort I would do a hard factory reset..

My S3 was eating the battery so I did one this week, .. got rid of all the old apps etc.. it's back to normal.. phone is also faster now , didn't realise how sluggish it had become ..
but it takes time to put back all your settings, updates,accounts and apps you use.. best done while you have WiFi access and make sure you have a list of your passwords.

if you do that , remove the SIM and data cards to preserve anything on them..

http://www.hard-reset.com/samsung-galaxy-note-3-hard-reset.html

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First obvious thing to do, so obvious you've probably done it (y) is switch it off for a couple of minutes then switch back on again. First thing to try with any computer type thingy :)
 

Gellyneck

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It's not something as daft as a setting where the phone \ sim recognises you're overseas and limits the calls to save cost?
 
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Theonlysue

Theonlysue

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It's only happens the past few days, I have been in Portugal a couple of weeks. I did have another problem when I got to portugal, my phone was not finding a Portuguese provider.
So one of the other campers with a Portuguese sim, forced it to pick one up, then we quickly put my UK sim back, and it worked. Apparently this is due to Samsung inbuilt software to try to limit countries it's used in, but mine is unlocked.
If I switch it off, it will not see the Portuguese provider.
Can't phone t mobile as phone will cut off, and will take longer to select the menu options.
Aside, saw a beautiful orange lambo yesterday, cruising the beach road in town :notworthy2::clap2:
 
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Theonlysue

Theonlysue

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