Nokia E61 help please

Discussion in 'Tech/Mech General' started by Wildman, Jun 5, 2012.

  1. Wildman

    Wildman Read Only Funster

    May 30, 2008
    Ilfracombe, Devon
    My nokia E61 on an orange paygo simm card is driving me up the wall.
    1) Whenever I turn the phone on I get the message "new voicemail on line one", when I listen voicemail tells me no new massages, but of course charges me. I got orange to turn voicemail off and still get the same message
    2)After I cancel that message another one pops up "allow simm card to send message"
    anyone any ideas what the hell is going on. I don't use the phone to make a lot of calls and only top up one every 3 months or so, never use the free internet or hardly any of the free texts. however I do have the phone switched on most days in case someone wants to book a pitch at the CL.
    After I mislaid my phone a few weeks back I got a new simm card from Orange and once I recoverd my phone and changed the simm for the new one the problem continued so it does not appear to be the simm card at fault. what else can I check. I'm tired of calling customer support only to be told the same things without curing the problem.
  2. GJH

    GJH Funster Life Member

    Aug 20, 2007
    Acklam, Teesside, originally Glossop
    I would think that it is a problem with the Orange voicemail settings. I used to have a Nokia E63 (similar handset) on the 3 network and never had a problem with voicemail.

    Send an e-mail to the CEO,, complaining and telling him to sort it out.
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