My wife bought me a Nextbase dashcam last Christmas. It has already proved valuable on two occasions.
Last week the windscreen fitment broke so I rang Nextbase, yesterday, looking for a replacement. When asked what was the date of purchase I explained that it was a present so didn’t have a receipt for it to prove it was still under guarantee.
“No problem Sir, we’ll pop one in the post for you tonight “.
It arrived this morning, free of charge Some companies obviously value good customer service.
Credit where it’s due!
Last week the windscreen fitment broke so I rang Nextbase, yesterday, looking for a replacement. When asked what was the date of purchase I explained that it was a present so didn’t have a receipt for it to prove it was still under guarantee.
“No problem Sir, we’ll pop one in the post for you tonight “.
It arrived this morning, free of charge Some companies obviously value good customer service.
Credit where it’s due!