Yes we did! And our dealer said the same thing, so get back onto them and tell them they need to update the system, if they don't know how ask them to get in touch with Camper UK Lincoln.
We complained for months until they finally got onto Pioneer who told them how to update it. Ours works a treat now, and they recalled others who had the same problem and sorted them all out!
YIPPEE - solution at last!! What you need to do to increase the Volume is as follows:-
Go in to the Nav Section
Click on Show Map
In the Top right hand corner is a tear drop kind of shaped icon.
Push this button
You will then be shown another screen with Quick Place Search in the top Left corner… Create Route to the right corner… To the bottom is an icon which shows a speaker.. there is a slider bar.. if you slide this all the way to the right, this will then increase the volume for you…. It does go very loud… then just come out of the settings.
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