Nationwide Flex Plus account 'perks' - funster experiences (1 Viewer)

Minxy

LIFE MEMBER
Aug 22, 2007
32,737
66,847
E Yorks
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149
MH
Carthago Compactline
Exp
Since 1996, had Elddis/Swift/Rapido/Rimor/Chausson MHs. Autocruise/Globecar PVCs/Compactline i-138
Our MH breakdown cover expires in a few days and although we won't be using it this month or next I'll need it from December as we intend to have a couple of months in France/Spain. I've looked at using our current breakdown provider but they now have a 3.5 tonne weight restriction so I have queried if they'll cover us this time round as continuing policy holders, it'll only be £88 if they will but if not it's likely to be well over £100 with other providers, as a consequently I've been looking at what options are open to me and have been wondering about Nationwide's Flex Plus account due to their giving travel insurance cover too as although I've currently got a travel insurance policy via LV which doesn't expire until March 2023 it's something I'll need for the summer.

Taking the travel insurance and breakdown cover into account, plus the benefit of recovery for our car and phone cover too, something we don't have at present, the cost soon adds up hence I'm considering upgrading our existing Nationwide Flex current account to a Flex Plus account wef December to get the breakdown cover for our motorhome and car, the phone cover, and of course travel insurance for when I need it next year (paying the supplement for 60 days at that point) so it seems to be a good 'package' overall.

It will cost a little bit less than our existing separate policies (although Nationwide will be quite a bit cheaper if we have to go elsewhere for our breakdown provider) but that's not the only consideration as we need to ensure that the Nationwide provision will definitely meet our needs hence I'm wondering just how good the travel insurance and breakdown cover actually is 'in real life' therefore I'd be grateful for funsters' experiences please of using Nationwide's breakdown and/or travel insurance before I decide on which route to go down.

Ta muchly!

:giggle:
 
Sep 21, 2016
3,838
14,530
DERBYSHIRE
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45,235
MH
Frankia i740
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since 2007
My heads in a spin, can't help sorry so much stuff is going wrong in my brain at the moment, I'm done🥴

Gina.
 

DumfriesDik

Free Member
Nov 22, 2020
883
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SW Scotland
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Pilote P740GJ
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Newbie
We kind of used Nationwide's breakdown service a month ago. We had a gearbox problem in Southern Ireland and they said they would send out a truck to pick us up. The call centre is based in France, the phones are answered quickly and the local breakdown truck driver was in touch very soon after. We decided not use the service as we could manage. But the experience was a positive one with Nationwide.

They didn't seem interested in 'fixing' the problem, just a recovery. But as we didn't go through with it I can't be sure.

We also paid more for the Nationwide personal insurance so that they took my 'ailments' into account. We also paid more to extend our overseas trips to 60 days. I think it was in the £50 - £80 mark for both. Why 60 days? Because the house insurance says we can leave the property for 60 days empty! Don't overlook that one.
 
Jan 30, 2020
3,028
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Mid Bedfordshire
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68,408
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RS Endeavour
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Just a tad..
Some context relevant to your question in this topic started yesterday…

 
Jan 14, 2015
139
159
Lincolnshire
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34,757
MH
Burstner Ixeo 726G
Exp
since 2014
Have used the breakdown a couple of times over the past with our motorhome and a van we have also, absolutely no problems whatsoever, communication was excellent as was the service we received. Both happened in the UK.

Haven't used the medical insurance side. thankfully.

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Last edited:
Jul 18, 2010
1,220
3,080
Bournemouth and Gibraltar
Funster No
12,665
MH
Van Conversion
Exp
Since 2003
I cancelled my flexplus and switched to standard after they told me that they wouldn’t insure us for health for the extended period that we are on our trip for. The main reason for having the account in the first place.
Last year we were within their time constraints and we found them efficient when we claimed.
We did not specifically need the breakdown side of things.
 
Apr 12, 2010
4,850
52,677
Bury St Edmunds, West Suffolk
Funster No
11,027
MH
Weinsberg Cara
Exp
since 2007
We have flexiplus and found it excellent when I called after a tyre blowout. We have a 4.8 ton plated vehicle at 7 mtrs. The travel insurance suits us, up to 31 days worldwide and we pay a supplement for being over 70, with pre conditions, quite reasonable at around £110. Fortunately never used that part. You can upgrade the time allowed if you need to.
Phil
 

Bolti

LIFE MEMBER
Dec 13, 2017
1,320
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Hondon Valley and the Kellets
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Rapido V43
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Since 2015
We kind of used Nationwide's breakdown service a month ago. We had a gearbox problem in Southern Ireland and they said they would send out a truck to pick us up. The call centre is based in France, the phones are answered quickly and the local breakdown truck driver was in touch very soon after. We decided not use the service as we could manage. But the experience was a positive one with Nationwide.

They didn't seem interested in 'fixing' the problem, just a recovery. But as we didn't go through with it I can't be sure.

We also paid more for the Nationwide personal insurance so that they took my 'ailments' into account. We also paid more to extend our overseas trips to 60 days. I think it was in the £50 - £80 mark for both. Why 60 days? Because the house insurance says we can leave the property for 60 days empty! Don't overlook that one.
AFAIK they do not have a RAC/AA type of service abroad. If you breakdown a recovery truck turns up that can give a jump start or will take you to a garage.
 
6

62272

Deleted User
I have used it twice: once at home when the garage service (Fiat ’Professional’) had forgotten to attach the coolant hose after the cam belt change - very fast service and towed my van back to the garage.

The second time when our vehicle battery died in Carlisle on the start of our Scottish trip. Very quick and went the extra mile of calling a local battery specialist suppliers and towed us there.

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Dec 24, 2014
9,318
48,104
Hurstpierpoint. Mid Sussex.
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34,553
MH
Compass Navigator
Exp
Ever since lighting was by Calor gas.
I've used it twice - a puncture in my drive and a flat battery at a petrol pump. Both times quick attendance (20 mins for the puncture!) and excellent communication and service. Just the one £13 a month fee covers all 5 of my vehicles and any other in which I'm a passenger.
 
OP
OP
Minxy

Minxy

LIFE MEMBER
Aug 22, 2007
32,737
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E Yorks
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149
MH
Carthago Compactline
Exp
Since 1996, had Elddis/Swift/Rapido/Rimor/Chausson MHs. Autocruise/Globecar PVCs/Compactline i-138
We also paid more for the Nationwide personal insurance so that they took my 'ailments' into account. We also paid more to extend our overseas trips to 60 days. I think it was in the £50 - £80 mark for both. Why 60 days? Because the house insurance says we can leave the property for 60 days empty! Don't overlook that one.
I did to a bit of blurb ref our home insurance in my original post but took it out so as not to confuse as Nationwide don't include home insurance in their bank cover. :giggle: I had previously done a thread about it too at my frustration in trying to get a 'sensible' quote.

Our home insurance covers 60 days away but can't be extended so I have been looking at cancelling it and going with another provider to get 90 days 'full' cover (ie no reduction in cover for the extra days which may policies do) but the premiums are extortionate - the cheapest is via the CMC but that means joining them too so it comes out at £502, our existing policy only cost £293 so it's £209 more and of course there's a cancellation fee for the old policy of £30 making it £239 more. :oops: For an extra 30 days away it just didn't make sense so we've decided instead to stick with 60 days and allocate the money we won't spend on that towards another 60 day trip away abroad in the summer (France probably as there's some nice kayaking bits I've wanted to do for years).

It also means our travel insurance will in effect be cheaper too via Nationwide's account as the 90 day policy I have with LV cost £168 and would be at least another £10 next time and despite my doing lots of quotes there is actually nothing cheaper for 60 days than LV's 90 day policy which is madness! I know it means that in effect I'd be 'paying' for travel insurance via Nationwide that I don't need initially but overall it works out okay price wise especially since I won't need to 'upgrade' it to 60 days by paying an additional premium until the summer.
 
Aug 27, 2014
1,910
4,075
Shropshire
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33,077
MH
McLouis Tandy 640+
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Since 2014
Used the phone cover when Mrs F broke her iPhone 11 Pro, we got what looked like a brand new phone within 5 days, very impressed - £75 excess to pay.

Breakdown cover - it's the AA, if abroad you're at the mercy of their local agent. Used them once, this year, the experience was "okay but not great". Still waiting on the AA refunding a £130 taxi fare, after 2 months.

https://www.motorhomefun.co.uk/forum/threads/testing-out-nationwide-breakdown-cover.268133/
 
Mar 30, 2019
2,802
5,215
Cardiff, UK
Funster No
59,476
MH
Coachbuilt
Exp
Since 2016
Used the travel insurance about 2 years ago when my wife fell and broke her shoulder skiing. They reimbursed everything, even the taxi ride back from the hospital, very quickly. Only one use of the breakdown cover, in France last year when the van wouldn't start. Truck arrived within an hour and we got it sorted quickly back at the garage. They have a thumbs up from me 👍
PS I'm fairly sure the first 'notifiable medical condition' is free although maybe that depends on the condition?
 
Mar 30, 2019
2,802
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Cardiff, UK
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59,476
MH
Coachbuilt
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Since 2016
Oh yes, I've used the phone insurance twice, very quick and easy.

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Aug 7, 2020
182
177
Funster No
74,055
MH
Carado T339
Exp
Coachbuilt
Used the phone insurance once and travel twice, both good service. As others have said the breakdown service in UK and Ireland is provided by the AA so service will only be as good as the AA offers. Using abroad will be patchy I expect but so will most others. Make sure you open a joint account if applicable…two people covered for the price of one.
 
Aug 27, 2014
1,910
4,075
Shropshire
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33,077
MH
McLouis Tandy 640+
Exp
Since 2014
Used the phone insurance once and travel twice, both good service. As others have said the breakdown service in UK and Ireland is provided by the AA so service will only be as good as the AA offers. Using abroad will be patchy I expect but so will most others. Make sure you open a joint account if applicable…two people covered for the price of one.
That's a good point actually - no more cost to open a joint account, you're both then covered for whatever vehicle you're in up to their size limits, not just as a driver either - you can be a passenger in someone else's car. No vehicle age restriction. It includes motorbikes. Plus if someone else is driving a vehicle registered to you, they're covered in it. even if you're not there.

Quite good for us as we've got 6 cars, motorbikes and MH in total plus we've got teenage kids who borrow Mum's car.
 
Aug 7, 2020
182
177
Funster No
74,055
MH
Carado T339
Exp
Coachbuilt
That's a good point actually - no more cost to open a joint account, you're both then covered for whatever vehicle you're in up to their size limits, not just as a driver either - you can be a passenger in someone else's car. No vehicle age restriction. It includes motorbikes. Plus if someone else is driving a vehicle registered to you, they're covered in it. even if you're not there.

Quite good for us as we've got 6 cars, motorbikes and MH in total plus we've got teenage kids who borrow Mum's car.
Oh check you out we only have 4 cars and MH🤠!
 
Aug 27, 2014
1,910
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MH
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Oh check you out we only have 4 cars and MH🤠!
Hee hee, not that flash. 2 "everyday" cars for myself and Mrs F, both of us still working. The MH. A kit car, currently in mid-gearbox-change, so in bits in the garage! 2 motorbikes, only one of which is on the road currently.

Always something needs fixing!

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Oct 18, 2021
2,126
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Mid Devon
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84,940
MH
Adria Compact SC
Exp
Camping since 1954, MoHo 2022
Don’t forget that the ‘bribe’ Nationwide pay you to either upgrade to the Flex Plus account, or transfer in from another bank, will cover quite a few months subscription fee.
 
Jan 26, 2017
3,502
11,874
Mid Suffolk.
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47,068
MH
Autosleeper Inca
Exp
Eight Years and 28,000 Miles.
Have you got one then?
I have a JBA Falcon TSR (Sierra based tourer) built it in 1998, with
20220603_162147.jpg
a two litre Pinto engine.
Drove it down to the Algarve, from Calais earlier this year.
 
Aug 27, 2014
1,910
4,075
Shropshire
Funster No
33,077
MH
McLouis Tandy 640+
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Since 2014
Very nice. This is mine:-

Luigi.JPG


Alas at the moment it looks like this:-

Luigi3.jpg


Luigi2.jpg


Gearbox - new box is a later and hopefully better one, but not an exact swap so a bit of modification required.

Mine is partly Sierra - front hubs & brakes, rear axle and brakes, and an LSD diff from an XR4x4 Sierra. Steering rack is Mk2 Escort, engine and gearbox from a Rover SD1. New gearbox came from a Rover RV8 and is as rare as rocking horse poo in 2WD format, hopefully it'll be an improvement over the (tired) SD1 box. A firm does a conversion to a Mazda box that looks great, but at £3.5k it can stay looking great!

In a few years time when it's just me & Mrs F, I quite fancy getting a small car trailer to put behind the MH, take the car down to warmer climes. Trouble is I'd like to take one of the motorbikes as well! ::bigsmile:

Anyhow, we've hijacked this thread enough now I suspect. ;)

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Last edited:
Oct 9, 2022
3
7
Funster No
91,813
MH
Thames Transit
Left stranded by AA (Flexplus) @ their agents in unlit dangerous area having contacted them at 10.20pm. They sent a bunch of cowboys as their nominated assistance. Finally told me to wait until 7.45am when hopefully one of their own rescue vans MIGHT arrive. I am nearly 80.
Total bunch of wasters compared to the previous Green Flag assistance.
 

Al n Val

LIFE MEMBER
Oct 28, 2019
2,335
5,784
West Yorkshire occasionally
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66,381
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Rapido i1090 Distinc
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since 2018
I have a JBA Falcon TSR (Sierra based tourer) built it in 1998, with View attachment 674924a two litre Pinto engine.
Drove it down to the Algarve, from Calais earlier this year.
This was mine Les which I built 1991/3, it won every show I entered in

I heavily modified it from the Standard Falcon Tourer

F2311108-4F5D-4B43-B553-A27E7BE42626.jpeg
 
Jan 1, 2017
1,161
2,618
eastbourne
Funster No
46,681
MH
van conversion, Peug
Exp
4 years
Our MH breakdown cover expires in a few days and although we won't be using it this month or next I'll need it from December as we intend to have a couple of months in France/Spain. I've looked at using our current breakdown provider but they now have a 3.5 tonne weight restriction so I have queried if they'll cover us this time round as continuing policy holders, it'll only be £88 if they will but if not it's likely to be well over £100 with other providers, as a consequently I've been looking at what options are open to me and have been wondering about Nationwide's Flex Plus account due to their giving travel insurance cover too as although I've currently got a travel insurance policy via LV which doesn't expire until March 2023 it's something I'll need for the summer.

Taking the travel insurance and breakdown cover into account, plus the benefit of recovery for our car and phone cover too, something we don't have at present, the cost soon adds up hence I'm considering upgrading our existing Nationwide Flex current account to a Flex Plus account wef December to get the breakdown cover for our motorhome and car, the phone cover, and of course travel insurance for when I need it next year (paying the supplement for 60 days at that point) so it seems to be a good 'package' overall.

It will cost a little bit less than our existing separate policies (although Nationwide will be quite a bit cheaper if we have to go elsewhere for our breakdown provider) but that's not the only consideration as we need to ensure that the Nationwide provision will definitely meet our needs hence I'm wondering just how good the travel insurance and breakdown cover actually is 'in real life' therefore I'd be grateful for funsters' experiences please of using Nationwide's breakdown and/or travel insurance before I decide on which route to go down.

Ta muchly!

:giggle:
Own experience is good.
A smashed elbow on holiday in Spain, dealt with efficiently.
Can recommend
 
Jul 18, 2009
11,316
18,355
Manchester UK + Javea/Xabia Spain + Abu Dhabi
Funster No
7,543
MH
HYMER B644
Exp
2004
Our MH breakdown cover expires in a few days and although we won't be using it this month or next I'll need it from December as we intend to have a couple of months in France/Spain. I've looked at using our current breakdown provider but they now have a 3.5 tonne weight restriction so I have queried if they'll cover us this time round as continuing policy holders, it'll only be £88 if they will but if not it's likely to be well over £100 with other providers, as a consequently I've been looking at what options are open to me and have been wondering about Nationwide's Flex Plus account due to their giving travel insurance cover too as although I've currently got a travel insurance policy via LV which doesn't expire until March 2023 it's something I'll need for the summer.

Taking the travel insurance and breakdown cover into account, plus the benefit of recovery for our car and phone cover too, something we don't have at present, the cost soon adds up hence I'm considering upgrading our existing Nationwide Flex current account to a Flex Plus account wef December to get the breakdown cover for our motorhome and car, the phone cover, and of course travel insurance for when I need it next year (paying the supplement for 60 days at that point) so it seems to be a good 'package' overall.

It will cost a little bit less than our existing separate policies (although Nationwide will be quite a bit cheaper if we have to go elsewhere for our breakdown provider) but that's not the only consideration as we need to ensure that the Nationwide provision will definitely meet our needs hence I'm wondering just how good the travel insurance and breakdown cover actually is 'in real life' therefore I'd be grateful for funsters' experiences please of using Nationwide's breakdown and/or travel insurance before I decide on which route to go down.

Ta muchly!

:giggle:
I detailed mine in a post on here somewhere

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