PP Bear
LIFE MEMBER
Just had a newly converted friend of mine pick up his new to him motorhome.
Pre-deal details included a complete internal valet to clear up the stained carpets and seat. Replace the broken slats on the rear U shaped lounge beds, fix the exterior seals on the rear lockers, replace the missing table and prep the vehicle for handover.
Time allowed to complete the tasks - 3 weeks.
Purchase price an eye watering £39K for a 2009 AT Scout with 36000 on the clock.
Collected the van yesterday, only to find the slats still broken, the carpets and stains not cleaned, no valet, no seals replaced either. The replacement table supplied is too large for the recess allocated to store it. There answer was to amend a retainer to hold it in place, resulting in an internal door not closing as it now catches the modification (bodge) job a technician has done. Plus the agent tells him that they discovered the cables running from the solar panels have been cut, not cut and repaired, just cut, meaning no charge to the batteries.
Returns home with promises from the dealer that they'll sort one or two of the faults out. They had 3 weeks to sort them in the first place.
Looks in the fridge to show his wife and all the shelves are on the floor of the fridge. All retaining clips missing, so someone had just rested them to look like they were in place, but they don't hold any weight, so shelves can't be used. Also the driver side electric adjustment on the mirrors doesn't work.
He's completely miffed and totally disappointed at the standard a dealer would give out a vehicle costing just short of £40K. Can we blame him.
How do they get away with it, I just don't know, but it seems so many of them just think it's almost license to print money.
Not saying they're all like it, but they live among us, are based in Reading and rhymes with Beds.
I've given my advice, but it's down to the dealer and their good will.
Why don't all the honest, trustworthy dealers go around and give all these idiots a good kicking, as it tars them all and that's unfair on the good ones.
I'll be looking to go private sale again in the future.
Pre-deal details included a complete internal valet to clear up the stained carpets and seat. Replace the broken slats on the rear U shaped lounge beds, fix the exterior seals on the rear lockers, replace the missing table and prep the vehicle for handover.
Time allowed to complete the tasks - 3 weeks.
Purchase price an eye watering £39K for a 2009 AT Scout with 36000 on the clock.
Collected the van yesterday, only to find the slats still broken, the carpets and stains not cleaned, no valet, no seals replaced either. The replacement table supplied is too large for the recess allocated to store it. There answer was to amend a retainer to hold it in place, resulting in an internal door not closing as it now catches the modification (bodge) job a technician has done. Plus the agent tells him that they discovered the cables running from the solar panels have been cut, not cut and repaired, just cut, meaning no charge to the batteries.
Returns home with promises from the dealer that they'll sort one or two of the faults out. They had 3 weeks to sort them in the first place.
Looks in the fridge to show his wife and all the shelves are on the floor of the fridge. All retaining clips missing, so someone had just rested them to look like they were in place, but they don't hold any weight, so shelves can't be used. Also the driver side electric adjustment on the mirrors doesn't work.
He's completely miffed and totally disappointed at the standard a dealer would give out a vehicle costing just short of £40K. Can we blame him.
How do they get away with it, I just don't know, but it seems so many of them just think it's almost license to print money.
Not saying they're all like it, but they live among us, are based in Reading and rhymes with Beds.
I've given my advice, but it's down to the dealer and their good will.
Why don't all the honest, trustworthy dealers go around and give all these idiots a good kicking, as it tars them all and that's unfair on the good ones.
I'll be looking to go private sale again in the future.
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